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Syncfusion Feedback

15.1.0.33 with Win 10 Anniversary (1703) and VS2017 Fails install

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129944 Apr 11,2017 12:25 PM UTC Jan 19,2018 11:36 AM UTC General Discussion 11
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Tags: General Discussion
Andrew Tierney
Asked On April 11, 2017 12:25 PM UTC

Hi,

If you install a clean Windows 10 (1703) - Anniversary edition, then install VS2017.

Syncfusion 15.1.0.33 fails to install correctly.

The Assembly Manager will not show 4.5, 4.51 or 4.6 (greyed out).
And as a result Toolbox install fails.

Windows 10 (1703) only comes with 4.7 (not 4.5/4.51/4.6)

If you install SP2, you still miss bits.

Is Vol 2 (2017) due soon to fix the issues ?

Thanks


Manivannan Sundararajan [Syncfusion]
Replied On April 12, 2017 12:49 PM UTC

Hi Andrew,

We are sorry for the inconvenience.

We have already fixed the reported issue at our end and the fix will be included in our 2017 Volume 2 release which is scheduled at end of April 2017.

As of now, could you please follow the below steps to resolve the reported issue?

1. Download and extract the Syncfusion.zip from the following link.

http://www.syncfusion.com/downloads/support/forum/129944/ze/Syncfusion6394334  

2. Copy and replace the InstallInfoGenerator folder from the extracted zip file to the following location.

Location:
{ProgramFilesFolder}\Syncfusion\Essential Studio\{version}\Utilities

Example:
C:\Program Files (x86)\Syncfusion\Essential Studio\15.1.0.33\Utilities

3. Copy and replace the InstallInfoLibrary.dll from InstallInfoGenerator location to Assembly Manager location.

InstallInfoGenerator location:
C:\Program Files (x86)\Syncfusion\Essential Studio\15.1.0.33\Utilities\InstallInfoGenerator\2.0

Assembly Manager location:
C:\Program Files (x86)\Syncfusion\Essential Studio\15.1.0.33\Utilities\Assembly Manager

4. Open the command prompt with Administrative privileges (Admin mode).

5. Navigate to the batch file (from the extracted zip file) location and click enter.

 

6. Open the Syncfusion Control Panel and click the Recheck button at the bottom.

Start Menu -> Syncfusion Control Panel {Version}

7. Now launch the Syncfusion Assembly Manager. Framework versions 4.5, 4.51 and 4.6 will be enabled and you can install the Syncfusion assemblies in GAC. Please refer the following documentation link to for more information regarding Assembly Manager.

https://help.syncfusion.com/common/essential-studio/utilities#assembly-manager  

8. After installing the Syncfusion assemblies in GAC, you can configure the Syncfusion controls in Visual Studio using ToolBoxInstallers utility. Please refer the following documentation link to know about toolbox configuration.

https://help.syncfusion.com/common/essential-studio/utilities#toolbox-configuration  

If you still face the same issue, please follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool. It would be much helpful for us to analyze the reported issue.

http://www.syncfusion.com/kb/2331  
 
Regards,
Manivannan S.
 


Senthil Ramanathan
Replied On August 14, 2017 02:34 AM UTC

Hi,

Can you please provide the patched dll for 14.4.0.15.

I am on Win 10 Build 14393 and have the same issue.

Regards


Manivannan Sundararajan [Syncfusion]
Replied On August 14, 2017 09:53 AM UTC

Hi Senthil,

Thanks for contacting Syncfusion support.

1. Download and extract the Syncfusion.zip from the following link.

http://www.syncfusion.com/downloads/support/forum/129944/ze/Syncfusion-761227298  

2. Copy and replace the InstallInfoGenerator folder from the extracted zip file to the following location.

Location:
{ProgramFilesFolder}\Syncfusion\Essential Studio\{version}\Utilities

Example:
C:\Program Files (x86)\Syncfusion\Essential Studio\14.4.0.15\Utilities

3. Copy and replace the InstallInfoLibrary.dll from InstallInfoGenerator location to Assembly Manager and ToolBoxInstallers location.

InstallInfoGenerator location:
C:\Program Files (x86)\Syncfusion\Essential Studio\14.4.0.15\Utilities\InstallInfoGenerator\2.0

Assembly Manager location:
C:\Program Files (x86)\Syncfusion\Essential Studio\14.4.0.15\Utilities\Assembly Manager

ToolBoxInstallers Location:
C:\Program Files (x86)\Syncfusion\Essential Studio\14.4.0.15\Utilities\ToolBoxInstallers

4. Open the command prompt with Administrative privileges (Admin mode) and navigate to the extracted zip file location and run the Assembly.bat file.

 

5. Open the Syncfusion Control Panel and click the Recheck button at the bottom.

Start Menu -> Syncfusion Control Panel {Version}

6. Now launch the Syncfusion Assembly Manager. Framework versions 4.5, 4.51 and 4.6 will be enabled and you can install the Syncfusion assemblies in GAC. Please refer the following documentation link to for more information regarding Assembly Manager.

https://help.syncfusion.com/common/essential-studio/utilities#assembly-manager  

7. After installing the Syncfusion assemblies in GAC, you can configure the Syncfusion controls in Visual Studio using ToolBoxInstallers utility. Please refer the following documentation link to know about toolbox configuration.

https://help.syncfusion.com/common/essential-studio/utilities#toolbox-configuration  

If you still face the same issue, please follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool. It would be much helpful for us to analyze the reported issue.

http://www.syncfusion.com/kb/2331  

Regards,
Manivannan S.

 


Senthil Ramanathan
Replied On August 14, 2017 01:36 PM UTC

Works now. Thank you


Kathiresan Subramaniam [Syncfusion]
Replied On August 15, 2017 12:08 PM UTC

Hi Senthil,

We are glad that our solution has helped you.

Regards,
Kathiresan S. 


Linuxge
Replied On September 6, 2017 02:49 AM UTC

Hi,

Can you please provide the patched dll for 13.4.0.53.

I am on Win 10 Build 15063 and have the same issue.


Thanks!!!


Manivannan Sundararajan [Syncfusion]
Replied On September 6, 2017 01:41 PM UTC

Hi Linuxge,

Thanks for contacting Syncfusion support.

1. Download and extract the Syncfusion.zip from the following link.

http://www.syncfusion.com/downloads/support/forum/129944/ze/Syncfusion77216121  

2. Copy and replace the InstallInfoGenerator folder from the extracted zip file to the following location.

Location:
{ProgramFilesFolder}\Syncfusion\Essential Studio\{version}\Utilities

Example:
C:\Program Files (x86)\Syncfusion\Essential Studio\13.4.0.53\Utilities

3. Copy and replace the InstallInfoLibrary.dll from InstallInfoGenerator location to Assembly Manager and ToolBoxInstallers location.

InstallInfoGenerator location:
C:\Program Files (x86)\Syncfusion\Essential Studio\13.4.0.53\Utilities\InstallInfoGenerator\2.0

Assembly Manager location:
C:\Program Files (x86)\Syncfusion\Essential Studio\13.4.0.53\Utilities\Assembly Manager

ToolBoxInstallers Location:
C:\Program Files (x86)\Syncfusion\Essential Studio\13.4.0.53\Utilities\ToolBoxInstallers

4. Open the command prompt with Administrative privileges (Admin mode) and navigate to the extracted zip file location and run the Assembly.bat file.

 

5. Open the Syncfusion Dashboard and click the Recheck button at the bottom.

Start Menu -> Syncfusion Dashboard {Version}

6. Now launch the Syncfusion Assembly Manager. Framework versions 4.5, 4.51 and 4.6 will be enabled and you can install the Syncfusion assemblies in GAC. Please refer the following documentation link to for more information regarding Assembly Manager.

https://help.syncfusion.com/common/essential-studio/utilities#assembly-manager  

7. After installing the Syncfusion assemblies in GAC, you can configure the Syncfusion controls in Visual Studio using ToolBoxInstallers utility. Please refer the following documentation link to know about toolbox configuration.

https://help.syncfusion.com/common/essential-studio/utilities#toolbox-configuration  

If you still face the same issue, please follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool. It would be much helpful for us to analyze the reported issue.

http://www.syncfusion.com/kb/2331  

Regards,
Manivannan S.
 


Linuxge
Replied On September 12, 2017 06:29 AM UTC

Thanks for your help!!!


Manivannan Sundararajan [Syncfusion]
Replied On September 13, 2017 07:28 AM UTC

Hi Linuxge,

Thanks for the update.

Regards,
Manivannan S.

Dex
Replied On January 18, 2018 09:45 AM UTC

Hi,
I have same problem. I have essential studio ver. 11.2.0.25.
Have you patch for this version?

Thanks.

Manivannan Sundararajan [Syncfusion]
Replied On January 19, 2018 11:36 AM UTC

Hi Dex,

Thanks for contacting Syncfusion support.

Please follow the steps suggested in the following KB article link and apply the patch for the v11.2.0.25.

https://www.syncfusion.com/kb/7989  

If you still face the same issue, please follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool. It would be much helpful for us to analyze the reported issue.

http://www.syncfusion.com/kb/2331  

Regards,
Manivannan S.


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