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There seems another incident with RTE

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129465 Mar 20,2017 12:01 PM Mar 23,2017 07:13 AM ASP.NET Web Forms 5
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Tags: RichTextEditor
Carsten Wuttke
Asked On March 20, 2017 12:01 PM

Hello support,

i managed to produce twice an error in the import/export-example on your server. What I did: I copied the first time a big content from a word doc into RTE and tried to download a word-document. It crashed. (it says locally <, hex 0x3c is an illegal attribute-sign)

Then I uploaded the word-document and tried to download it as new word-document: crash again. Just happend a few minutes ago.

Karthikeyan Viswanathan [Syncfusion]
Replied On March 21, 2017 07:32 AM

Hi Carsten,   
  
 Thanks for contacting Syncfusion Support.   
  
We were unable to reproduce your reported issue. Please share the uploaded document and view page of your sample as it will be helpful to provide a solution.  
  
Regards,   
Karthikeyan V.  


Carsten Wuttke
Replied On March 21, 2017 08:20 AM

Please keep in mind, that this is an internal document and must be handled with care!

Attachment: 4_Kapitel_4_1e9eed1c.zip

Karthikeyan Viswanathan [Syncfusion]
Replied On March 22, 2017 07:13 AM

Hi Carsten,   
  
Thanks for your reply.   
  
We were unable to reproduced your reported issue. The shared document is successfully import and export in our RTE.   
  
  
  
Regards,   
Karthikeyan V.   


Carsten Wuttke
Replied On March 22, 2017 07:44 AM

Here you see the failure in action in the vid on your sample-page.

Attachment: Failure_bad56e1a.zip

Karthikeyan Viswanathan [Syncfusion]
Replied On March 23, 2017 07:13 AM

Hi Carsten,  


Thank you for helping us define this bug. We have added the reported issue in to our internal bug list, we will include the fix in our volume 2 main release, which will be available by the end of April, 2017.

 
 
Regards,
Karthikeyan V.  
 


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