Grid Responsive , but not appear Scrollbar when opening by a mobile device

[Dushmantha]

Hi, 
I have created a Grid which has foreign Key columns . It's responsive but when opening in a Mobile device, Scrollbar is not appearing and can't scroll vertically. 

I have attached my code below. please, anyone, can me advise on this?

<section class="content">
 
        <div class="row">
            <div class="box no-border">
                <div class="box-body">
                    @(Html.EJ().Grid<JobCardRelatedPartViewModel>("partWarehouseGrid")
                          .Datasource(ds => ds.URL(@Url.Action("GetActive", "PartIssueManagement")).Adaptor(AdaptorType.UrlAdaptor))
                          .AllowPaging()
                          .AllowSorting()
                          .AllowFiltering()
                          .IsResponsive(true)
                          //.MinWidth(600)
                          .AllowScrolling(true)
                          .ScrollSettings(scroll => { scroll.EnableTouchScroll(true); })
                          .ToolbarSettings(toolbar =>
                          {
                              if (User.IsInRole("Admin") || User.IsInRole("WarehouseManager"))
                              {
                                  toolbar.ShowToolbar().CustomToolbarItems(new List<object>
                                  {
                                      new CustomToolbarItem {TemplateID = "#EditTemplate" , Text = "Issue Part"},
                                      new CustomToolbarItem {TemplateID = "#UpdateTemplate" ,Text = "Update Issue"},
                                      new CustomToolbarItem() {TemplateID = "#refreshTemplate", Text = "Refresh"}
                                     // new CustomToolbarItem() {TemplateID = "#PdfGenerateTemplate"}
                                  });
                              }
                          })
                          .EditSettings(edit =>
                               {
                                   edit.AllowEditOnDblClick(false);
                               })
                          .ClientSideEvents(evt =>
                          {
                              evt.ActionFailure("toolbarClickEvent.failureMessage");
                              evt.ToolbarClick("toolbarClickEvent.onClickToolbar");
                              evt.ActionBegin("gridActionEvent.onBegin");
                              evt.ActionComplete("gridActionEvent.onComplete");
                          })
                          .Columns(col =>
                          {
                              col.Field(p => p.Id).Visible(false).IsPrimaryKey(true).Add();
                              col.Field(p => p.JobCardNo).HeaderText("Job Card No").Add();
                              col.Field(p => p.PartId).DataSource(x => x.URL(Url.Action("GetAllPartForDropDown", "Part"))).ForeignKeyField("Id").ForeignKeyValue("PartCode").HeaderText("Part Code").AllowSorting(true).AllowFiltering(true).Add();
                              col.Field(p => p.NoOfUnit).HeaderText("Quantity").AllowFiltering(false).Add();
                              col.Field(p => p.UpdatedBy).DataSource(x => x.URL(Url.Action("GetAllUser", "UserManagement"))).ForeignKeyField("Id").ForeignKeyValue("FullName").HeaderText("Requested by").TextAlign(TextAlign.Left).Add();
                              col.Field(p => p.UpdatedDateDisplay).HeaderText("Requested date").TextAlign(TextAlign.Left).Add();
                              col.Field(p => p.Part.PartName).HeaderText("Part Name").TextAlign(TextAlign.Left).AllowFiltering(false).Add();
                              col.Field(p => p.IssuedBy).DataSource(x => x.URL(Url.Action("GetAllUser", "UserManagement"))).ForeignKeyField("Id").ForeignKeyValue("FullName").HeaderText("Issued by").Add();
                              col.Field(p => p.IssuedDateDisplay).Format("{0:dd/MM/yyyy}").HeaderText("Issued Date").Add();
                              col.Field(p => p.WarehouseStatus).HeaderText("Status").Template("#statusTemplate").Add();
                          }))
                </div>
                <div class="overlay hidden">
                    <i class="fa  fa-spinner fa-spin"></i>
                </div>
            </div>
        </div>
        
    </section>

Thanks

Dushmantha

[Ragavee U S]

Hi Dushmantha, 

Thanks for contacting Syncfusion support. 

When you want to enable the responsive feature in grid, it is necessary to set the minWidth property in grid. In your code, we could see that you have commented out the minWidth property. So, we suggest you to set the minWidth property of grid so that height will maintain according to it when grid is in responsive. Also, from v14.3.0.49, we have done some changes for the responsive behavior of the Grid in terms of Height. These changes will recommend to set the scrollSettings.height as “100%”. If and only if Grid’s height is enabled with the “100%”, responsive will work for the Grid in terms of height. Refer to the following release notes. 

Link: https://help.syncfusion.com/js/release-notes/v14.3.0.49?type=all#ejgrid-breaking-changes 

Please refer the documentation link. 

Link: https://help.syncfusion.com/api/js/ejgrid#members:minwidth 

Regards, 

Ragavee U S. 

[Dushmantha]

Thanks for your reply. But when I uncommented the minWidth also, Grid responding is not working properly in the browser. When I set a minWidth and open in a Mobile device (Chrome simulator) it's working fine. But when opening in the browser, Grid is getting ugly. 

[Dushmantha]

Hi,

My syncfusion version is 14.1.46 v and when set the minWidth also it's not working.  Can you please send me the code sample which missed at my code?

I added  some codes as you mentioned in above comment and check but still not woking in both (mobile and browser)

Please kindly advise me 

@(Html.EJ().Grid<JobCardViewModel>("jobCardGrid")
                         .Datasource(ds => ds.URL(@Url.Action("GetActive", "JobCard")).Adaptor(AdaptorType.UrlAdaptor))
                         .AllowPaging()
                         .AllowSorting()
                         .AllowFiltering()
                         .IsResponsive(true)
                         .MinWidth(600)
                         .ScrollSettings(sc => sc.Height("100%").Width("100%"))
                         .AllowScrolling(true)
                         .ToolbarSettings(toolbar =>
                         {
                             toolbar.ShowToolbar().CustomToolbarItems(new List<object>
                             {
                                 new CustomToolbarItem {TemplateID = "#AddTemplate", Text = "Create Jjob card "},
                                 new CustomToolbarItem {TemplateID = "#EditTemplate", Text = "Update job card"},
                                 new CustomToolbarItem {TemplateID = "#PdfGenerateTemplate", Text = "Generate PDF"},
                                 new CustomToolbarItem {TemplateID = "#refreshTemplate", Text = "Refresh"}
                             });
                         })
                         .EditSettings(edit =>
                         {
                             if (User.IsInRole("Admin") || User.IsInRole("TechnicianManager"))
                             {
                                 edit.AllowDeleting().AllowEditing().AllowEditOnDblClick(false).EditMode(EditMode.DialogTemplate).DialogEditorTemplateID("#editerTemplate");
                             }
                         })
                         .ClientSideEvents(evt =>
                         {
                             evt.ActionFailure("crudManagementEvent.failureMessage");
                             evt.ActionBegin("gridActionEvent.onBegin");
                             evt.ActionComplete("gridActionEvent.onComplete");
                             evt.ToolbarClick("crudManagementEvent.onClickToolbar");
                         })
                         .Columns(col =>
                         {
                             col.Field(p => p.Id).Visible(false).IsPrimaryKey(true).Add();
                             col.Field(p => p.JobCardNo).HeaderText("Job Card No").TextAlign(TextAlign.Left).AllowSorting(true).Add();
                             col.Field(p => p.DisplaySriNo).HeaderText("SRI No").TextAlign(TextAlign.Left).AllowSorting(true).AllowFiltering(true).Add();
                             col.Field(p => p.CustomerFullName).HeaderText("Customer Name").TextAlign(TextAlign.Left).Add();
                             col.Field(p => p.FullAmount).HeaderText("Repair Chargers").Format("{0:c2}").TextAlign(TextAlign.Left).AllowFiltering(false).Add();
                             col.Field(p => p.TechnicianAssignedObj.FirstName).HeaderText("Technician Assigned").TextAlign(TextAlign.Left).Add();
                             col.Field(p => p.Status).HeaderText("Status").Template("#statusTemplate").Add();
                         }))

[Seeni Sakthi Kumar Seeni Raj]

Hi Dushmantha, 

 

We are unable to reproduce any problem at our end with the given information. We have prepared a sample that can be downloaded from the following location. 

 

Sample: http://www.syncfusion.com/downloads/support/forum/128441/ze/F128441-550898161.zip 

 

Refer to the following screenshot.  

 

Desktop browser mode: 

 

 

 

Chrome emulator mode: 

 

 

 

If you are still facing any problem, please share the following details to analyze the problem and provide you solution as early as possible.  

 

1)      Screenshot with replication procedure for the issue or Video demo for the issue. 

2)      If possible, modify the attached sample and replicate the issue 

3)      Mention the device name from the emulator 

 

We also suggest to clear your browser cache and re-run your sample or else run your sample in incognito mode to avoid older references of scripts/CSS. 

 

Regards, 

Seeni Sakthi Kumar S.