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Docx File Printing Issue

Thread ID:





127359 Nov 10,2016 06:58 AM UTC Nov 11,2016 01:59 PM UTC ASP.NET Web Forms 1
Tags: DocIO
Anslum Chelliah
Asked On November 10, 2016 06:58 AM UTC

Hi Team,
We are doing a POC to convert our existing project from Syncfustion version 10.x to 14.x (exact version is ""). 

The technology we are using ASP.NET and Silverlight (.NET 4.0 version).

We downloaded the version "" (from "syncfusionessentialfileformats.zip" file) from your website and installed it into following location,
"C:\Program Files (x86)\Syncfusion\Essential Studio\\precompiledassemblies\".

Can you please let us know the answer for following questions/issues,

1. We could not find the Silverlight binaries at following location? what are the alternatives?
C:\Program Files (x86)\Syncfusion\Essential Studio\\precompiledassemblies\

Missing Silverlight Libraries

2. I could not find the following .NET 4.0 binaries at following location, what are the alternatives?
C:\Program Files (x86)\Syncfusion\Essential Studio\\precompiledassemblies\\4.0

Missing.NET Libraries

3. After we upgrade the Syncfusion version, we are getting following error for some document printing.

"Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index"

Stack Trace
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
   at System.Collections.Generic.List`1.System.Collections.IList.get_Item(Int32 index)
   at Syncfusion.DocIO.DLS.WCellCollection.get_Item(Int32 index)
   at Syncfusion.DocIO.DLS.BookmarkStart.GetBkmkContentInDiffCell(WTable bkmkTable, Int32 startTableRowIndex, Int32 endTableRowIndex, Int32 startCellIndex, Int32 endCellIndex, WTextBody textBody)
   at Syncfusion.DocIO.DLS.TextBodyPart.GetParagraphAfterTableBkmkContent(WParagraph paragraphStart, WParagraph paragraphEnd, BookmarkStart bkmkStart, BookmarkEnd bkmkEnd)
   at Syncfusion.DocIO.DLS.TextBodyPart.GetBookmarkContentPart(BookmarkStart bkmkStart, BookmarkEnd bkmkEnd)
   at Syncfusion.DocIO.DLS.BookmarksNavigator.GetBookmarkContent()
   at xx.xx.xx.DocBuilder.Document.AddPreservedTemplate(Table table) in C:\xxx\xx\xx\xxDocBuilder\Document.cs:line 959

We did a sample project (see the attached file) to recreate the issue.
As per the the template (i.e. file "LWReportTemplate1.docx"), we are creating multiple loan sections using "Loan" table.
This code is working fine with syncfusion DocIO and related 10.x.x.x version. Once we upgraded sysncfusion DocIO and related dlls with version 14.300.0.52, we are getting above error.

Please let us know if you need further details.


Attachment: SyncFusionSampleProject_1e3f0bd4.zip

Vijay Ramachandran [Syncfusion]
Replied On November 11, 2016 01:59 PM UTC

Hi Anslum,

Thank you for contacting Syncfusion support.

Kindly follow the support incident to track the status of your query which has been already created under your account. Please log on to our support website to check for further updates,


Please let me know if you have any questions.

Vijay R


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