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127174 Oct 31,2016 08:01 PM UTC Nov 4,2016 01:55 PM UTC ASP.NET Web Forms 4
Tags: RichTextEditor
Dejan Lukic
Asked On October 31, 2016 08:01 PM UTC

I have followed your instructions how to create and use RTE control but have not been successful.
Please take a look at attached solution and please let me know what i'm doing wrong.

Attachment: testRTE_acbeca60.zip

Prince Oliver [Syncfusion]
Replied On November 1, 2016 10:52 AM UTC

Hi Dejan,   
Thanks for contacting Syncfusion Support.   
In the attached sample, you have not referenced Syncfusion.EJ dll which required for Syncfusion.EJ.Web dll. Also there is a framework mismatch between project and referred dll’s.    
For more information regarding ASP.Net Syncfusion controls, refer to the Getting Started Documentation .   
Refer to the Documentation link for creating RTE control.   
Please refer to the attached Sample. Let us know if you need further clarifications.  

Dejan Lukic
Replied On November 2, 2016 05:28 PM UTC

I have implemented all you have suggested but still not working.
Please take a look at solution and let me know what is wrong.

Attachment: TBP_739d80d.zip

Dejan Lukic
Replied On November 2, 2016 05:45 PM UTC

i have tried to remove all unnecessary references to other projects... so i don't think this solution will work.

I have this browser error message:

Uncaught ejRTE: methods/properties can be accessed only after plugin creation
Error: ejRTE: methods/properties can be accessed only after plugin creation
    at t.throwError (http://localhost:61209/Scripts/ej/ej.web.all.min.js:10:27372)
    at jQuery.fn.init.n.fn.(anonymous function) [as ejRTE] (http://localhost:61209/Scripts/ej/ej.web.all.min.js:10:21381)
    at Object._toolBarClick (http://localhost:61209/Scripts/ej/ej.web.all.min.js:10:1854548)
    at Object._trigger (http://localhost:61209/ScriptResource.axd?d=vIRAuriGjDzfQvDeIuH9k27KkhPilkj…tXhLiseyRJpwDKYj2H12dOJ65c89elKSDiyWCqVqC_NZqjxapJ8fQ2&t=4a3e1b7c:10:11760)
    at Object._onItemClick (http://localhost:61209/Scripts/ej/ej.web.all.min.js:10:1370699)
    at HTMLLIElement.<anonymous> (http://localhost:61209/ScriptResource.axd?d=vIRAuriGjDzfQvDeIuH9k27KkhPilkj…tXhLiseyRJpwDKYj2H12dOJ65c89elKSDiyWCqVqC_NZqjxapJ8fQ2&t=4a3e1b7c:10:25543)
    at HTMLLIElement.dispatch (http://localhost:61209/Scripts/jquery-2.1.4.js:4435:9)
    at HTMLLIElement.elemData.handle (http://localhost:61209/Scripts/jquery-2.1.4.js:4121:28)t.throwError @ ej.web.all.min.js:10n.fn.(anonymous function) @ ej.web.all.min.js:10_toolBarClick @ ej.web.all.min.js:10_trigger @ ScriptResource.axd?d=vIRAuriGjDzfQvDeIuH9k27KkhPilkjQvpPZOirxhjmRPiAfVSNLDdDHz4e_qkCX3zDA1J1dnBozkL…:10_onItemClick @ ej.web.all.min.js:10(anonymous function) @ ScriptResource.axd?d=vIRAuriGjDzfQvDeIuH9k27KkhPilkjQvpPZOirxhjmRPiAfVSNLDdDHz4e_qkCX3zDA1J1dnBozkL…:10dispatch @ jquery-2.1.4.js:4435elemData.handle @ jquery-2.1.4.js:4121

can you help me get the RTE working?

Prince Oliver [Syncfusion]
Replied On November 4, 2016 01:55 PM UTC

Hi Dejan, 

The reported issue occurs when we access the control’s object before plugin initialization. Please ensure whether you are accessing RTE’s object before RTE renders in your application navigated pages?  

If you are accessing RTE’s object, please do them in RTE’s create event. This can fix the reported issue. We have tried to run your sample, but we couldn’t run it due to missing 3rd party dlls. If you are still facing the issue, kindly share your sample with the necessary dlls and in runnable state so that it will help us provide you better solution. 



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