We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.

Unable to get work with HTML to PDF

Thread ID:

Created:

Updated:

Platform:

Replies:

127091 Oct 25,2016 10:19 AM Oct 31,2016 01:57 AM ASP.NET Web Forms 3
loading
Tags: PDF
Ravi Chandran
Asked On October 25, 2016 10:19 AM

I have installed Microsoft Visual C ++ 2010 x64 as described here https://help.syncfusion.com/file-formats/pdf/working-with-document-conversions and  my server is a 64-bit machine windows server 2012R2  but unfortunately the html conveter troubleshooting tool utility unable to detect the installation or something I might doing wrong..Can you please help me with this issue

Please check the attached image for what I have explained.

Attachment: vc_error_64355b58.rar

Prakash Viswanathan [Syncfusion]
Replied On October 26, 2016 08:56 AM

Hi Ravi Chandran, 
 
Thanks for contacting syncfusion support. 
 
Kindly make sure the assemblies MSVCP100.dll and MSVCR100.dll are available in the C:\Windows\SysWOW64 location. 
 
Also make sure the Syncfusion.HtmlConverter.Base.dll assembly is not blocked. If it is blocked, you can unblock the assembly from its property window. Please find the attached screen shot for your reference.  
 
Screen shot:  
 
 
Can you please let us know your WebKit HTML convertor version? 
 
Please try the above steps and let us know the results. 
 
Regards, 
Prakash V. 


Ravi Chandran
Replied On October 27, 2016 11:19 AM

Hi Prakash,

Thanks for your reply..Its something wrong with the server after re-installing it worked fine.

Regards,
Ravi

Prakash Viswanathan [Syncfusion]
Replied On October 31, 2016 01:57 AM

Hi Ravi, 
 
Thanks for your update. 
 
Regards, 
Prakash V. 


CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.

;