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Syncfusion Feedback

Controls not rendering in IE when deployed to IIS

Thread ID:





126307 Oct 6,2016 02:41 PM UTC Oct 11,2016 06:03 AM UTC ASP.NET Web Forms 3
Tags: Menu
Alison Larson
Asked On October 6, 2016 02:41 PM UTC

.NET 4.0 Controls (menu, grid, tab) display fine when debugging through Visual Studio. When deployed to IIS, controls render fine through Chrome but don't display correctly in IE. For example, the Menu displays as a checkbox with list items underneath it.

Dhivyalakshmi Thirumurugan [Syncfusion]
Replied On October 7, 2016 10:22 AM UTC

Hi Alison, 

Thanks for contacting Syncfusion support. 
With the given information we were unable to reproduce the reported issue at our end. So, please share us the below details in order to reproduce the reported issue. 

1)      Kindly  share us the IE version, Document mode and compatibility settings details. 
2)      Let us know whether it throws any error message in the console. 
3)      Share us the issue reproducible sample or the screenshots to reproduce the reported issue at our end. 

Note:  We suspect that the reported issue occurs in Internet Explorer if the default Document mode is IE-7. Because we have provided the support only from IE-8 onwards. So please check the document mode and get back to us with the above requested information so that we can help you more effectively. 

Please let us know if you have any queries. 


Alison Larson
Replied On October 10, 2016 02:44 PM UTC

Hello! I found the issue. There was a space in the EJResources entry in web.config appsettings. Removing the space fixed it.

<add key="LoadEJResourcesFromAssembly" value="true" />
<add key="EJResources" value="jsrender:true;jqueryeasing:true;themes:true;" />

Dhivyalakshmi Thirumurugan [Syncfusion]
Replied On October 11, 2016 06:03 AM UTC

Hi Alison, 

Thanks for the update. 

We are glad to hear that your issue has been resolved. Please get back to us if you need any further assistance.    



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