We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

RangeColumnSeries not rendering tooltips correctly

Thread ID:





126065 Sep 21,2016 12:35 PM UTC Sep 23,2016 12:51 PM UTC Xamarin.Forms 3
Tags: SfChart
Jeff Lindborg
Asked On September 21, 2016 12:35 PM UTC

RangeColumnSeries look to have an issue rendering tool tips.  I have a chart that includes a RangeColumnSeries and a line series – I define a tooltip and associate it with both – you can see in the attached images the tooltip renders find when tapping on the line series (black with red text) however only a small part of the tooltip in an odd teardrop shape renders when tapping on the RangeColumnSeries (light blue with red text).

Attachment: tooltipnotworking_17e0e195.zip

Jaikrishna Chandrasekar [Syncfusion]
Replied On September 22, 2016 01:53 PM UTC

Hi Jeff, 
Thanks for contacting Syncfusion support. 
We are unable to reproduce the issue. We have prepared a sample based on your screenshots and it can be downloaded from the below location 
If you are still facing the issue, please revert us with the modified sample which would be helpful for us to serve you better. 
Jaikrishna C 

Jeff Lindborg
Replied On September 22, 2016 10:30 PM UTC

well, your sample shows just a blank white page for Android and I don't feel like horsing around with it to make it work.

Regardless - my template looks about identical to yours - iOS works fine for both line and the rangecolumnSeries - on Android the line series works ok but the rangeColumnSeries does not producing the odd rendering I included in the original post - it's using the same exact template definition for both charts.  Not real sure how you can conclude I must be doing something wrong... there's obviously a bug here. 

regardless, I'll just turn the feature off for the rangeseriescolumn on Android and tell my users to tap on the line series only instead.

Yuvaraj Palanisamy [Syncfusion]
Replied On September 23, 2016 12:51 PM UTC

Hi Jeff Lindborg,

We have created a support incident under your account to track the status of this query. Please log on to our support website to check for further updates.


Please let us know if you require any further assistance.



This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon