We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.

Installation problem

Thread ID:





125091 Jul 20,2016 01:24 PM Jul 21,2016 09:08 AM General Discussion 1
Tags: General Discussion
Juan Carlos Sanchez
Asked On July 20, 2016 01:24 PM

Hi, I try to install Essential Studio, but after enter key, I can't continue with setup, is disabled to select platforms, and Next button is disabled too.

I attach a screenshot.


Attachment: Setup_167c80b1.zip

Ganesh Manivannan [Syncfusion]
Replied On July 21, 2016 09:08 AM

Hi Juan Carlos Sanchez,

We regret for the inconvenience caused. Please follow the below steps to resolve the issue.

1. Close the current Syncfusion Essential Studio Installation wizard.
2. Navigate to the below location and remove all the files in the temp folder.


Navigate to Start ->Run->%temp%->OK
Path: {drive}\Users\{currentuser}\AppData\Local\Temp

3. Now re-install the Syncfusion Essential Studio Setup. The reported issue will be resolved and Essential Studio setup can install without any issues.

Ganesh M


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.