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Installation problem

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125091 Jul 20,2016 05:24 PM UTC Jul 21,2016 01:08 PM UTC General Discussion 1
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Tags: General Discussion
Juan Carlos Sanchez
Asked On July 20, 2016 05:24 PM UTC

Hi, I try to install Essential Studio, but after enter key, I can't continue with setup, is disabled to select platforms, and Next button is disabled too.

I attach a screenshot.

Regards

Attachment: Setup_167c80b1.zip

Ganesh Manivannan [Syncfusion]
Replied On July 21, 2016 01:08 PM UTC

Hi Juan Carlos Sanchez,

We regret for the inconvenience caused. Please follow the below steps to resolve the issue.

1. Close the current Syncfusion Essential Studio Installation wizard.
2. Navigate to the below location and remove all the files in the temp folder.

Location:

Navigate to Start ->Run->%temp%->OK
Path: {drive}\Users\{currentuser}\AppData\Local\Temp

3. Now re-install the Syncfusion Essential Studio Setup. The reported issue will be resolved and Essential Studio setup can install without any issues.

Regards,
Ganesh M

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