i upgraded from VS15 Community to Professional and updated the dashboard to the newest version. i deinsalled every older version of the dashboard. i started VS and i dont see any icons from Syncfusion Controls (ASP.NET, WinForms, ...) I installed this fixhttps://support.microsoft.com/en-us/kb/3095681 but it didnt helped. how to fix that?
Doing so will configure our Syncfusion controls in toolbox and we hope that icons will be loaded this time.
LMLukas MuellerJuly 13, 2016 02:33 PM UTC
sadly, it didnt worked. I am using a Surface Book 4 with an Intel i5 and a nVidia GPU. The resolution is 3000x2000 with 150% scale, and a secondary 4k screen wiithout scaling (100%). It doesnt work :(
Visual Studio is running on the 4k screen.
MSManivannan Sundararajan Syncfusion Team July 14, 2016 12:26 PM UTC
We regret for the inconvenience caused.
We have tried reproducing this error in various possibilities and we are unable to reproduce the reported issue at our end.
We suspect that this might be the issue with Visual Studio 2015. Could you please let us know whether the icons are not available only for Syncfusion controls or all the other Microsoft controls in Visual Studio? If the icons are available for Microsoft controls, please share us the screen shot of it.
Regards, Manivannan S.
LMLukas MuellerJuly 14, 2016 12:45 PM UTC
I uploaded two pictures, one with microsofts controls and your controls, and the second with your controls and other custom controls. it works fine, but not with yours :(
I did these instructions and for me the icons reappeared
1º I changed the resolution from 125% to 100% 2nd I deleted the .tbd files from the folder C: \ Users \ UserName \ AppData \ Local \ Microsoft \ VisualStudio \ 15.0_82faf15d 3rd I added the syncfusion toolbox again
Then I did the test to return the resolution to 125% and the icons remained in the Toolbox, I use VS 2017
CHChristopher Hirudayasamy Syncfusion Team May 7, 2020 05:45 AM UTC
We are happy that the problem has been solved. Please get back to us anytime if you need any further assistance.