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Presentation Viewer issue

Thread ID:





123655 Apr 6,2016 08:42 PM UTC Apr 8,2016 07:27 AM UTC ASP.NET Web Forms 3
Tags: Presentation
Asked On April 6, 2016 08:42 PM UTC


I'm trying to implement the demao at the url: http://asp.syncfusion.com/demos/web/presentation/presentationviewer.aspx

The application hangs at this line of code:
 IPresentation presentation = Presentation.Open(@"c:\media\ppt\test.pptx");

My development configuration is below:
Essential studio
Visual Studio 2015
Framework .net 4.5.1
Asp.net WebForms

Thank you for your time!

Devisri Jothi [Syncfusion]
Replied On April 7, 2016 12:06 PM UTC

Hi Cliff,
Thank you for your update.
We have checked the provided code snippet from the link mentioned and we are unable to reproduce the scenario “Application hangs“ from our side.
Could you please provide us the PowerPoint presentation in which the issue is reproduced? So that we can reproduce the scenario at our side and this will be helpful for us to proceed further.
Please let us know if you need any clarifications.

Replied On April 7, 2016 05:41 PM UTC

Please see attached.

Attachment: ppt_4b053324.7z

Devisri Jothi [Syncfusion]
Replied On April 8, 2016 07:27 AM UTC

Hi Cliff,
Thank you for your update.
We have checked the provided PowerPoint Presentations “test.pptx” and “test2.pptx”. Please find our analysis details as below:
Document name
The document is not created according to the Microsoft PowerPoint standards. The document throws exception while opening in Microsoft PowerPoint itself.
We are able reproduce the scenario “Application hangs while opening a particular PowerPoint Presentation” with the “test2.pptx”.
A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates

Please let us know if you need any clarifications.


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