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Presentation Viewer issue

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123655 Apr 6,2016 04:42 PM Apr 8,2016 03:27 AM ASP.NET Web Forms 3
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Tags: Presentation
bloatus
Asked On April 6, 2016 04:42 PM

Hello,

I'm trying to implement the demao at the url: http://asp.syncfusion.com/demos/web/presentation/presentationviewer.aspx

The application hangs at this line of code:
 IPresentation presentation = Presentation.Open(@"c:\media\ppt\test.pptx");

My development configuration is below:
Essential studio 13.4.0.63
Visual Studio 2015
Framework .net 4.5.1
Asp.net WebForms

Thank you for your time!

Devisri Jothi [Syncfusion]
Replied On April 7, 2016 08:06 AM

Hi Cliff,
Thank you for your update.
We have checked the provided code snippet from the link mentioned and we are unable to reproduce the scenario “Application hangs“ from our side.
Could you please provide us the PowerPoint presentation in which the issue is reproduced? So that we can reproduce the scenario at our side and this will be helpful for us to proceed further.
Please let us know if you need any clarifications.
Regards,
Devisri

bloatus
Replied On April 7, 2016 01:41 PM

Please see attached.

Attachment: ppt_4b053324.7z

Devisri Jothi [Syncfusion]
Replied On April 8, 2016 03:27 AM

Hi Cliff,
Thank you for your update.
We have checked the provided PowerPoint Presentations “test.pptx” and “test2.pptx”. Please find our analysis details as below:
Document name
Description
test.pptx
The document is not created according to the Microsoft PowerPoint standards. The document throws exception while opening in Microsoft PowerPoint itself.
test2.pptx
We are able reproduce the scenario “Application hangs while opening a particular PowerPoint Presentation” with the “test2.pptx”.
A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

 
Please let us know if you need any clarifications.
Regards,
Devisri


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