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Image in HTML file not rendering in the converted PDF file.

Thread ID:





123594 Apr 1,2016 05:48 PM UTC Apr 4,2016 06:47 AM UTC ASP.NET Web Forms 1
Tags: PDF
Asked On April 1, 2016 05:48 PM UTC


I am facing a strange issue. I am trying to convert an HTML string into PDF and it consists of one image. 

It works well when I deployed the code in my Local IIS, but it is not working when I deploy in our UAT server. 

I understand the webkit conversion engine will create a temporary html file in the webkit temp folder and then converts it.

In my case, in the temporary HTML file created, I can see the image, but not after converting the PDF.

I am giving a web link to the image, so it needs to download the image.

Please let me know if I need to check any access settings for that.


Abirami Selvan [Syncfusion]
Replied On April 4, 2016 06:47 AM UTC

Hi Ravi,

Thank you for contacting Syncfusion support.  

Could you please provide us input HTML document, environment details (culture settings, OS ,system bit version) and temp files(both html and txt) which is generated in internal conversion. It will help us to proceed further analysis in this issue and provide you the better solution.  




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