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Image in HTML file not rendering in the converted PDF file.

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123594 Apr 1,2016 01:48 PM Apr 4,2016 02:47 AM ASP.NET Web Forms 1
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Tags: PDF
Ravi
Asked On April 1, 2016 01:48 PM

Hi,

I am facing a strange issue. I am trying to convert an HTML string into PDF and it consists of one image. 

It works well when I deployed the code in my Local IIS, but it is not working when I deploy in our UAT server. 

I understand the webkit conversion engine will create a temporary html file in the webkit temp folder and then converts it.

In my case, in the temporary HTML file created, I can see the image, but not after converting the PDF.

I am giving a web link to the image, so it needs to download the image.

Please let me know if I need to check any access settings for that.

Thanks
Ravi



Abirami Selvan [Syncfusion]
Replied On April 4, 2016 02:47 AM

Hi Ravi,

Thank you for contacting Syncfusion support.  

Could you please provide us input HTML document, environment details (culture settings, OS ,system bit version) and temp files(both html and txt) which is generated in internal conversion. It will help us to proceed further analysis in this issue and provide you the better solution.  

Regards,

Abirami.


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