We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Using ASP.NET MVC and Diagram not visible

Thread ID:





121910 Feb 6,2016 10:34 PM UTC Feb 8,2016 11:49 AM UTC ASP.NET MVC 1
Tags: Diagram
Craig Morris
Asked On February 6, 2016 10:34 PM UTC

After taking an update of the NUGET pacakges release in January I am no longer able to render my workflow diagrams created with the Diagram tool. When I look at the browser to see what errors are occurring I see.
  • ej.web.all.min.js:10 Uncaught TypeError: Cannot read property 'numberOfItems' of undefined
  • Control.js:134 Uncaught TypeError: Cannot read property 'contextMenu' of undefined
  • methods.js:305 Uncaught TypeError: Cannot read property 'getBoundingClientRect' of null
Since this page always worked before the update any thoughts on what might be causing the errors?

code is pretty straight forward using  same code as in samples with a collection of nodes to draw.
  @Html.EJ().Overview("panTool", overviewProperties)   
  @Html.EJ().Diagram("workflowDiagram", diagramModel)

Shyam G [Syncfusion]
Replied On February 8, 2016 11:49 AM UTC

Hi Craig,

We considered this “Need to provide an Alternate solution for the depreciated pathSegList property in chrome browser” as an issue and a support incident has been created under your account to track the status of this requirement. Please log on to our support website to check for further updates.



Shyam G


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon