I'm using the SfTreeNavigator in a Windows 10 Universal app. The app starts up fine but it frequently throws an unhandled COM exception when an item is clicked. The crash appears random as sometimes an item will click OK and sometimes not. Here is the error stack.
System.Runtime.InteropServices.COMException: Error HRESULT E_FAIL has been returned from a call to a COM component. at Windows.UI.Xaml.Controls.ItemsControl.get_ItemTemplate() at Syncfusion.UI.Xaml.Controls.Navigation.SfTreeNavigator.NavigateItem(SfTreeNavigatorItem treeitem) at Syncfusion.UI.Xaml.Controls.Navigation.SfTreeNavigator.Select(Object item) at Syncfusion.UI.Xaml.Controls.Navigation.SfTreeNavigator.OnSelectionChanged(DependencyPropertyChangedEventArgs args) at Syncfusion.UI.Xa
Can you please check the updated sample and video and provide more information about the reported issue? It would be helpful for us to provide you the better solution at the earliest.
Please let us know if you have any other concern,
GCGeoff CornwellSeptember 18, 2015 10:36 AM UTC
I've had a look at the attached solution. It looks like I need an updated dll. My solution is using 126.96.36.199 whereas the example is version 188.8.131.52. Could you tell me where I can find the updated dll?
SMSugapriya Mariappan Syncfusion Team September 21, 2015 05:44 AM UTC
Sorry for the inconvenience caused
We have checked our last updated sample with the version 184.108.40.206. But we are still unable to reproduce the reported issue at our end.
Could you please check our sample and provide more information about the reported issue? So that it would be helpful for us to proceed further on this.
Please let us know if you have any other concern
GCGeoff CornwellSeptember 22, 2015 09:23 AM UTC
Thanks for the response. I have been able to get your sample to work but I am still having problems with my code. The two major differences I can see between the implementations are the way that I am creating the data template and my view model. I am creating a hierarchical model that is deeper than the two levels in your model. Please see my attached solution for details. Is it possible to display data modelled this way or do I need to define a fixed depth?
MSMariappan S Syncfusion Team September 24, 2015 04:42 AM UTC
We were able to reproduce the issue and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates