Thanks for using Syncfusion products.
The mentioned problem has been fixed included in our Volume 2, 2015 V 184.108.40.206. So if you are using the product version prior to v220.127.116.11, we suggest you to upgrade to the latest version in order to avoid the reported issue.
For your convenience, we have created a sample and the same can be downloaded from the below location.
Sample Link: http://www.syncfusion.com/downloads/support/directtrac/142586/ze/Grid128088312
Please try the above sample. If you are facing any difficulties still, please share with us the below requested information.
1. Adaptor that you are using in Grid control for data binding.
2. Replication procedure to reproduce the issue at our end.
3. Screenshot/video of the issue obtained.
4. If possible, please reproduce the issue in the above provided sample and get back to us.
Please get back to us if you need any further assistance.