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Tap event not handled?

Hi,

it seems when I add a GestureRecognizers to a view that holds my chart that the tap event is not handled.
Did I miss something or how can I detect a tap on my chart?

Best,
Jan Malte

4 Replies

YP Yuvaraj Palanisamy Syncfusion Team May 11, 2015 11:58 AM UTC

Hi Jan,

Thanks for using Syncfusion products.

We have analyzed the reported issue and we are able to reproduce the issue in Android and iOS. We have logged a defect report on this and the fix for this issue will be available in our upcoming service pack release which is expected to be release on end of this month.

Please let us know if you require further assistance on this.

Thanks,
Yuvaraj P


YP Yuvaraj Palanisamy Syncfusion Team June 1, 2015 09:32 AM UTC

Hi Jan,

We are glad to announce that our service pack 2 for Volume 1 2015 is rolled out and is available for download under the following link:

http://www.syncfusion.com/forums/119275/essential-studio-2015-volume-1-service-pack-2-release-v13-1-0-30-available-for-download

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,
Yuvaraj P


MF Martin Faltys October 24, 2015 11:21 AM UTC

Is it possible that this is a issue again in volume 3? My gesture recognizer is not firing.

Thanks


YP Yuvaraj Palanisamy Syncfusion Team October 26, 2015 10:46 AM UTC

Hi Jan,

Thank you for contacting Syncfusion support.

We have created an incident under your Direct Trac account. Our support engineer will assist you through incident. We request you to follow with the incident for further details.

https://www.syncfusion.com/account/login?ReturnUrl=/support/directtrac/incidents

Regards,

Yuvaraj

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