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Syncfusion Feedback

Tooltip display is unpredictable on mouse hover

Thread ID:





118138 Feb 4,2015 12:11 PM UTC Feb 5,2015 08:59 AM UTC JavaScript 1
Tags: ejChart
Artem Syromiatnikov
Asked On February 4, 2015 12:11 PM UTC

I have a StepChart with several series, continuous X axis and unequal intervals between data points. I want to show a tooltip with description when user hovers certain point. But it doesn't work as expected. Sometimes tooltips are shown for the wrong points, and for some points they are not shown at all.
It seem's there's some clever algorithm that decides what tooltip should be shown for each area... Unfortunately, it doesn't work for me. It would be enough just to show hint when user's mouse is exactly over the dot (as my dots are quite big).

Please, see the example attached. It's plain html+js, no deployment is required.

Any help is appreciated.

Attachment: TooltipExample_eaeff659.zip

Jayavigneshwaran [Syncfusion]
Replied On February 5, 2015 08:59 AM UTC

Hi Artem,

We were able to reproduce the problem and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates


Please let us know if you have any concern.




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