We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.

Tooltip display is unpredictable on mouse hover

Thread ID:

Created:

Updated:

Platform:

Replies:

118138 Feb 4,2015 07:11 AM Feb 5,2015 03:59 AM JavaScript 1
loading
Tags: ejChart
Artem Syromiatnikov
Asked On February 4, 2015 07:11 AM

I have a StepChart with several series, continuous X axis and unequal intervals between data points. I want to show a tooltip with description when user hovers certain point. But it doesn't work as expected. Sometimes tooltips are shown for the wrong points, and for some points they are not shown at all.
It seem's there's some clever algorithm that decides what tooltip should be shown for each area... Unfortunately, it doesn't work for me. It would be enough just to show hint when user's mouse is exactly over the dot (as my dots are quite big).

Please, see the example attached. It's plain html+js, no deployment is required.

Any help is appreciated.

Attachment: TooltipExample_eaeff659.zip

Jayavigneshwaran [Syncfusion]
Replied On February 5, 2015 03:59 AM

Hi Artem,

We were able to reproduce the problem and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

Please let us know if you have any concern.

Thanks,

Jayavigneshwaran



CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.

;