Hi Gilles,
Thanks for your interest in Syncfusion products.
We are glad to hear you have resolved your query, Our support policies differ for the different support we offer, You will receive faster assistance with our Direct-Trac support system. Please log incidents under the following link if you need any further assistance.
http://www.syncfusion.com/support/directtracWe are glad to assist you
Regards,
Iniyen M.A.