Signature annotation type is not exported

Hi,

I have problems with the annotation. For example, when I use the Export Annotation method "pdfViewer.exportAnnotationsAsObject()" with the signature annotation type, it is not exported. Isn't a signature considered an annotation type?

Image_9262_1718375439078


The other problem is related to stamp types. How can I define the username in the stamp types where "undefined" appears?

Image_4339_1718375419977Image_7029_1718375552272


Regards,

Otto


16 Replies

SK Sathiyaseelan Kannigaraj Syncfusion Team June 17, 2024 01:13 PM UTC

Hi Otto Moura,

We don't maintain signatures as annotations, so you won't be able to export the signature in the same way as an annotation.

Additionally, you can customize the message shown in the dynamic stamp by using the `Author` property of the `stampSettings`. Below is a code snippet and a sample for your reference.


 
Code Snippet:

function documentLoading() {

    var viewer = document.getElementById('pdfviewer').ej2_instances[0];

    viewer.stampSettings.author = "Syncfion User";

}


Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/WebApplication5-807091548.zip 


Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho June 18, 2024 06:08 PM UTC

Hi Sathiyaseelan,

Thank you for your reply.


I have some questions:

  1. Is it possible to change the language of the stamp? As well as the font color and background color?
  2. Is it possible to creat a custom shape annotation?


SK Sathiyaseelan Kannigaraj Syncfusion Team June 19, 2024 04:01 PM UTC

Hi Otto Moura,


Is it possible to change the language of the stamp

Currently, it is not possible to change the language of the stamp annotation. Due to its dynamic updates, we cannot adjust the language based on localization. However, please provide your requirements and the reasons for needing to change the language of the stamp. We will review your request and determine if it can be considered as a feature.

As well as the font color and background color

The background color and font color of the stamp cannot be customized due to predefined images that are used for rendering. This behavior is intentional.

Is it possible to creat a custom shape annotation

We have already logged a feature request on "Add Custom shape annotation in PDF Viewer". This feature will be included in one of the upcoming releases. This is because we have planned various features and improvements in our roadmap. We will inform you once this feature is implemented. You can track the status of the feature from the following feedback link.

 

Feature FeedbackAdd Custom shape annotation in PDF Viewer | Feature Feedback


Regards,

Sathiyaseelan K



OM Otto Moura Machado Filho June 19, 2024 08:49 PM UTC

Hi Sathiyaseelan,

Thank you for your reply.


  • About the question: " Is it possible to change the language of the stamp? "


I need to set the language of the stamp because we have software that is used by customers who speak certain languages, such as Spanish, Portuguese and English.

When I choose the "Revised" stamp type, for example in Portuguese, I need the stamp to be generated in Portuguese.

Image_4506_1718830008951Image_5042_1718830071005


  • About Add Custom Stamp

When I use the code below to add a custom stamp with a base64 image, the added image cannot be resized only in width or only in height.

Is it possible to add a setting to allow the image to be resized only in width or only in height?

When I add an existing stamp type, I can resize only the width or the height or both, but when I add a custom stamp, I can't resize the width or the height, only both.


function addCustomStamp() {
        var viewer = document.getElementById('pdfviewer').ej2_instances[0];
        viewer.annotation.addAnnotation('Stamp',
            {
                offset: { x: 100, y: 440 },
                width: 46,
                author: 'Guest',
                height: 100,
                isLock: true,
                pageNumber: 1,
                customStamps: [
                    {
                        customStampName: "Image",
                        customStampImageSource:
                            "data:image/jpeg;base64,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"
                    }
                ]
            });
    }


  • One more question about the Pdf Viewer.

Is it possible to rotate the screen in the Pdf Viewer?


Image_1509_1718830171673


I can't find this tool in the documentation.




SK Sathiyaseelan Kannigaraj Syncfusion Team June 20, 2024 01:12 PM UTC

Hi Otto Moura,

Currently, we do not support changing the language of the stamp annotation. However, we will evaluate the feasibility of considering it as a feature request and provide further updates by June 24th, 2024.

By default, we load and resize using the aspect ratio. However, if you need to modify the width and height separately, you can do so by pressing and holding the Ctrl key and drag the annotation accordingly.

Please confirm whether you want to rotate the PDF Viewer or just the PDF pages. You can rotate PDF pages using the Organize Pages feature. Below, we have provided the documentation and a sample for your reference.

Documentation
: https://ej2.syncfusion.com/aspnetcore/documentation/pdfviewer/organize-pdf

Sample
: https://github.com/SyncfusionExamples/asp-core-pdf-viewer-examples/tree/master/How%20to/Organize%20pdf

 

Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho replied to Sathiyaseelan Kannigaraj June 20, 2024 02:21 PM UTC

Hi Sathiyaseelan,


Currently, we do not support changing the language of the stamp annotation. However, we will evaluate the feasibility of considering it as a feature request and provide further updates by June 24th, 2024.

I'll wait for the update.


By default, we load and resize using the aspect ratio. However, if you need to modify the width and height separately, you can do so by pressing and holding the Ctrl key and drag the annotation accordingly.

Thanks for the tip!


Please confirm whether you want to rotate the PDF Viewer or just the PDF pages. You can rotate PDF pages using the Organize Pages feature. Below, we have provided the documentation and a sample for your reference.

I need to rotate the PDF Viewer because I have clients who use the viewer to view building plans and where it is necessary to rotate the image to analyze more detail. Below, I've provided the example file for your perusal.




Regards,

Otto.


Attachment: Plan_ca2f1195.zip


SK Sathiyaseelan Kannigaraj Syncfusion Team June 21, 2024 01:46 PM UTC

Hi Otto Machado,

Currently, it is not possible to rotate the PDF Viewer itself. However, you can rotate the PDF pages, which should meet your requirements in this scenario. We have provided documentation and a sample related to PDF page rotation in the previous update.


Regards,
Sathiyaseelan K



SK Sathiyaseelan Kannigaraj Syncfusion Team June 24, 2024 01:56 PM UTC

Hi Otto Machado,
We have logged "Change the language of the stamp annotation" it has a feature request. This feature will be included in one of the upcoming releases. This is because we have planned various features and improvements in our roadmap. We will inform you once this feature is implemented. You can track the status of the feature from the following feedback link.

Feature Feedback
Change the language of the stamp annotation | Feature Feedback  


Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho replied to Sathiyaseelan Kannigaraj June 24, 2024 09:27 PM UTC

Hi  Sathiyaseelan,

Thank you for your reply.


I'll keep an eye on the status of the resource you recommended.


Regards,

Otto.



SK Sathiyaseelan Kannigaraj Syncfusion Team June 25, 2024 10:52 AM UTC

Hi Otto Moura,

We're pleased to hear that your issue has been resolved. Don't hesitate to reach out if you need any further assistance.


Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho replied to Sathiyaseelan Kannigaraj June 26, 2024 09:15 PM UTC

Hi Sathiyaseelan,


I opened a large PDF file to make some notes. I noticed that the annotation icon was disabled.

Is there a file size limit or number of pages to use the annotation types?


Image_9051_1719436475009

Regards,

Otto



SK Sathiyaseelan Kannigaraj Syncfusion Team June 27, 2024 02:31 PM UTC

Hi Otto Moura,

There is no limitation for page size to disable the Edit Annotation option. However we suspect that the Edit annotation option will disabled if the PDF document is protected and restricted to edit. If possible kindly share the PDF document to investigate the further.


Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho replied to Sathiyaseelan Kannigaraj June 27, 2024 06:39 PM UTC

Hi Sathiyaseelan,

Thank you for your reply about the PDF limitation. That helps us a lot.


Well, I have another problem. When I choose any type of annotation in the "Sign Here" or "Standard Business" stamp and click on the "Export Annotation" button, the browser gets stuck and nothing happens.


Only with these types.


Image_1649_1719513543843


Could you check, please?


Regards,

Otto.



SK Sathiyaseelan Kannigaraj Syncfusion Team June 28, 2024 03:10 PM UTC

Hi Otto Moura,

We have checked the export and import of annotations with the "Sign Here" stamps and the "Standard Business" stamp, and everything worked correctly without the viewer getting stuck. Below, we've provided a sample and demo of the export and import annotations. Please review the sample to confirm if the issue occurs. If you are still facing any issues, kindly provide a sample or demo to replicate the problem.

Sample
: https://www.syncfusion.com/downloads/support/directtrac/general/ze/WebApplication5-708544159.zip

Demo
: https://www.syncfusion.com/downloads/support/directtrac/general/ze/export_and_import_stamp475948961.zip 


Regards,
Sathiyaseelan K



OM Otto Moura Machado Filho replied to Sathiyaseelan Kannigaraj May 26, 2025 06:06 PM UTC

Hi Sathiyaseelan Kannigaraj,


Any news about the feaure below?


Feature FeedbackChange the language of the stamp annotation | Feature Feedback  


Regards,

Otto Moura,



VS Venkada Subramanian Durai Syncfusion Team May 28, 2025 03:01 PM UTC

Hi Otto Moura,

Sorry for the inconvenience. As mentioned earlier, we have logged the request to "Change the language of the stamp annotation" as a feature request. This feature is planned to be included in one of our upcoming releases, as part of our roadmap of various enhancements and improvements.

We will notify you once the feature is implemented. In the meantime, you can track its status using the following feedback link:

Feature Feedback: Change the language of the stamp annotation in JavaScript | Feedback Portal


Regards,

Venkada Subramanian Durai


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