How can you get quick answers to your questions? By using the chat feature on our website. The chat is for current customers as well as those who have general questions for project solutions. With our support chat, you can speak directly with a member of our technical team. Our engineers are available from 5 p.m. to 11 a.m. ET (3 a.m. to 9 p.m. UTC). This feature is conveniently located on almost all the pages on our website, with notification sounds available so you can receive an alert when messaged if you’re working with several tabs at once.
The chat feature also supports a pop-out widget, so you don’t have to keep the Syncfusion window open. Options to attach a document or screenshot to your message will allow you to spend less time explaining your situation and more time optimizing your project. Not sure if your question has a simple answer? Utilize the chat, anyway, and we’ll file a support ticket for you if needed.