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SfChat extra space issue

Hello,

I am having trouble with displaying html messages using a custom template. When I load the messages in with html, there is an extra space included. I set the label background color to red and it seems to take up the whole message. So it isn’t from the label not being centered. It seems that it is an extra line getting in somehow. I have included a screenshot of what it looks like. The first 2 messages were loaded in with html and the third message was sent by the user right there. I will also include a picture of the custom template I am using.

Here is the html for the first 2 messages in the screenshot attached:

<div>test create</div>

<div>test reply</div>


Thank you for your help,

David


Attachment: SfChatImages_b15e486b.zip

5 Replies 1 reply marked as answer
KK Karthikraja Kalaimani Syncfusion Team March 31, 2021 12:51 PM UTC

 
Hi David,

We could, able to reproduce the issue and suspect that the issue is from framework side. So, currently, are validating the issue in simple sample. So, we will update the details on or before 7th April 2021. We appreciate your patience until then.

Regards,
Karthik Raja

 


DB David Bauer March 31, 2021 08:55 PM UTC

Thank you for your help and I look forward to your response.

KK Karthikraja Kalaimani Syncfusion Team April 1, 2021 01:49 PM UTC

Hi David,

Thanks for the update. We will get back to you once we checked in simple sample. We appreciate your patience until then.

Regards,
Karthik Raja 


CS Chandrasekar Sampathkumar Syncfusion Team April 7, 2021 10:00 PM UTC

Hi David, 
Sorry for the inconvenience caused. 
We need some more time to validate this issue. We will update you further details in two business days (April 9th, 2021). We appreciate your patience until then. 
Regards, 
Chandrasekar Sampathkumar 


CS Chandrasekar Sampathkumar Syncfusion Team April 9, 2021 11:15 AM UTC

Hi David, 
Thank you for your patience. 
We are able to replicate the reported issue and we would like to inform you that the reported issue is a framework issue and we have logged the bug report for the same. Kindly refer the following report for further reference from below for further updates. 
Regards, 
Chandrasekar Sampathkumar 


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