Missing mouse clicks

[Paul G Mariotti]

I am using sfRadialMenu on one of my apps.

Each item is made up of an icon and a short name.

When the input to the app is keyboard and mouse, all of my users are complaining that they have to click on the sfRadialMenuItem text, because if they click on the item icon or on any other space within the item the click is not registered by the control.

Is this normal? Us there any way of recognizing the click happening anywhere within a sfRadialMenuItem?

[Ruba Shanmugam]

Hi Paul,

We are currently validating on this and we will update the details on November 19, 2020. We appreciate your patience until then.

Regards,
Ruba Shanmugam.

[Paul G Mariotti]

Thank you for the information. I will patiently wait until you have sorted out the problem.

I must also inform you that there was a small error in my complaint: you can also click directly on the icon in order for the click to be recognized. 

[Sakthivel Palaniyappan]

Hi Paul,

Thanks for the update.

As we said earlies we will check and update the details on November 19, 2020.

Regards,
Sakthivel P.

[Sakthivel Palaniyappan]

Hi Paul,

Thanks for the patience.

We have checked the reported issue and we could able to reproduce the issue. We have logged the bug report for this and please find the feedback portal below.

Feedback portal:
https://www.syncfusion.com/feedback/19887/uwpradialmenuitem-click-event-is-not-working-when-tap-outside-the-text-or-icon

We will fix and provide the patch for the reported issue on December 3, 2020.

Regards,
Sakthivel P. 

[Sakthivel Palaniyappan]

Hi Paul,

Sorry for the inconvenience.

We were unable to fix the issue and provide a patch today because of the complexity of the issue. We are currently working on this with high priority. We will fix and provide patch on December 10, 2020. We appreciate your patience until then.

Regards,
Sakthivel P.

[Sakthivel Palaniyappan]

Hi Paul,

Thanks for the patience.

We have fixed the reported issue of “RadialMenuItem click event is not working When tap outside the text or icon” and please find the assemblies from below.

Custom Assemblies:
https://www.syncfusion.com/downloads/support/directtrac/general/ze/RadialMenuItemClick_UWP1597444291

Assembly version : 18.3.0.53

We can generate patch only for Main release and SP1 release versions, so we have provided the custom assemblies in 18.3.0.53.

Disclaimer:
Please note that we have created this for version 18.3.0.53 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.

Please refer the  below link for how to apply custom assemblies.
https://www.syncfusion.com/kb/8279/how-to-apply-the-custom-assemblies-when-configured-the-project-with-syncfusion-nuget

Fix for the reported issue will be included in our upcoming weekly NuGet release, which will be available on end of 4^th week, December 2020.

Regards,
Sakthivel P. 

[Sakthivel Palaniyappan]

Hi Paul,

Thanks for the patience.

We have fixed the reported issue and included the issue fix in our latest Weekly NuGet release update version 18.4.0.32 which is available for download (https://www.nuget.org/ ).

We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.

Regards,
Sakthivel P.