Strange behaviour with images when scrolling on Android

[Pierre-Christophe DUS]

Hello,

I've played with your UI Kit project and I've encountered a strange behaviour on Android with images, when scrolling on SfCarousel

It seems that the image is "blinking" after a new item is displayed, as we can see on these GIFs:

I have the same problem on Android emulator and with real devices, but not with iOS.

Is there a way to fix this issue?

[Suganya Sethuraman]

Hi Pierre-Christophe,

Greetings from Syncfusion,

We were able to reproduce the issue “Strange behaviour with images when scrolling on Android” and we confirm this as a bug and logged a defect report. You can keep track of the bug from the feedback portal below.

Link: https://www.syncfusion.com/feedback/17988

The provided feedback link is private, and you need to login to view this feedback.

The fix for the reported issue will be available on 1st October, 2020.

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,
Suganya Sethuraman. 

[Pierre-Christophe DUS]

Hi Pierre-Christophe,

Greetings from Syncfusion,

We were able to reproduce the issue “Strange behaviour with images when scrolling on Android” and we confirm this as a bug and logged a defect report. You can keep track of the bug from the feedback portal below.

Link: https://www.syncfusion.com/feedback/17988

The provided feedback link is private, and you need to login to view this feedback.

The fix for the reported issue will be available on 1st October, 2020.

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,
Suganya Sethuraman. 

Hi Suganaya, 

I don't have access to the portal related to this thread: is it normal? I can' follow the status...

Regards,

[Sakthivel Palaniyappan]

Hi Pierre-Christophe DUS,

The provided feedback link is private, and you can only access feedback status. We have provided your mail to access the feedback. Could you please share your correct mail id, based on this only you can access the feedback.

Regards,
Sakthivel P.

[Pierre-Christophe DUS]

Hi Pierre-Christophe DUS,

The provided feedback link is private, and you can only access feedback status. We have provided your mail to access the feedback. Could you please share your correct mail id, based on this only you can access the feedback.

Regards,
Sakthivel P.

Yes, my email is correct.

In add, I don't have any problem to access to the feedback related to this post.

So, I don't understand...

[Sakthivel Palaniyappan]

Hi Pierre-Christophe DUS,

Thanks for the update. To check the feedback portal we have given access to your mail id , please check the feedback portal and let us know if you have any queries.

Regards,
Sakthivel P. 

[Suganya Sethuraman]

Hi Pierre-Christophe DUS,

Thanks for the patience.

We have fixed the reported issue and please find the assemblies from below.

Assemblies:
https://www.syncfusion.com/downloads/support/directtrac/general/ze/lib-626951106.zip

Assembly version :18.2.0.58

Since 18.2.0.58 is a weekly NuGet release, we are not able to generate patch in 18.2.0.58 version. We can generate patch only for Main release and SP1 release versions, so we have provided the custom assemblies in 18.2.0.58.

Disclaimer:
Please note that we have created this for version 18.2.0.58 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.

Please refer the  below link for how to apply custom assemblies.
https://www.syncfusion.com/kb/8279/how-to-apply-the-custom-assemblies-when-configured-the-project-with-syncfusion-nuget

The Fix for the reported issue will be included in our upcoming weekly NuGet release, which will be available on October 13^th, 2020.

Regards,
Suganya Sethuraman.  

[Suganya Sethuraman]

Hi Pierre-Christophe DUS,

Sorry for the delay.

We have not included the reported issue in our today weekly NuGet release. We will include the fix in our upcoming weekly NuGet release without delay. Meanwhile please use our custom assemblies to resolve the issue. Fix will be included in our upcoming weekly NuGet release, which will be available on October 20, 2020.

Regards,
Suganya Sethuraman.