RTF to Word, Bullets and Cyrillic

[Roman Gnutikov]

Hi.

I have a simple rtf document with cyrillic, german and english characters looking like this:

I run local sample demo Syncfusion\Windows\18.1.0.52\DocIO.Windows\Samples\Import And Export\RTF to Doc\

Result is:

Cyrillic characters are wrong.

If I am using numeric style result is wrong too:

I attach my test files

Attachment: test_249062e7.zip

[Manikandan Ravichandran]

Hi Roman,

Thank you for contacting Syncfusion support.

We can reproduce the reported issue with “Text and formatting preservation issue while converting RTF document to Word document” in our end, and we suspect it to be a defect. We will validate this issue and update you with more details on 26^th June 2020.

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran

[Manikandan Ravichandran]

Hi Roman,

We regret for the inconvenience caused.

We are facing some complexities while validating the reported issue. Currently, we are working on this issue with high priority and will update you with more details on 30^th June 2020 without any further delay.

Please let us know if you have any other questions.

Regards,
Manikandan Ravichandran

[Manikandan Ravichandran]

Hi Roman,

Thank you for your patience.

We have confirmed that the reported “Text preservation issue while converting RTF document to Word document” is a defect and we have logged a defect report. We will include the fix for this issue in 2020 Volume 2 SP1 release which will be available on end of July.

The status of this bug can be tracked through the below link:
https://www.syncfusion.com/feedback/15666/text-preservation-issue-while-open-and-saving-rtf-document

Note: If you require patch for the reported issue in any of our Essential Studio version (except weekly release version), then kindly let us know the currently installed version, so that we can provide a patch in that version based on our SLA policy.

Please let us know if you have any other questions

Regards,
Manikandan Ravichandran

[Roman Gnutikov]

Many thanks!
I will wait for the release of 2020 Volume 2 SP1