Delete connectors come back in the diagram after switching tabs

Hi

I have an app with multiple tabs (System.Windows.Controls.TabItem). On one of them is a diagram. After deleting connectors returned in the diagram after switching tabs.

Ways to reproduce this problem:

Open a diagram and delete an edge, then switch tab and go back to your previous tab. The edge returns to the diagram.
Open a diagram and delete two or more nodes, that have connections. Then switch tab and go back to your previous tab. All links, that were deleted (except the last one) return to the diagram.

6 Replies

RA Ranjitha Amirthalingam Syncfusion Team February 5, 2018 08:50 AM UTC

Hi Artem, 
 
Thanks for contacting Syncfusion Support. 
 
Reported Issue: Deleted Items does not remove properly from Diagram while switching tabs. 
 
We could not able to reproduce the reported issue. We have provided sample and video to represent this. Please refer to the sample and video from the below link. 
 
 
 
 
 
 
We have found that the product and platform you have used is Diagram Silverlight. Could you please confirm the same? 
 
Also, if the scenario represented in the sample and video is different from the reported scenario. Please replicate the issue in the provided sample. This helps us to proceed further. 
 
 
Regards, 
Ranjitha A. 



AR Artem replied to Ranjitha Amirthalingam February 5, 2018 01:27 PM UTC

Also, if the scenario represented in the sample and video is different from the reported scenario. Please replicate the issue in the provided sample. This helps us to proceed further.

Thanks for the answer.

I would like to clarify that the problem is reproduced only with the loaded diagram.

I try to change your test project for load diagram but received the following error constantly - "Object reference not set to an instance of an object."

This problem is described here.




SS Suresh Shanmugam Syncfusion Team February 6, 2018 01:05 PM UTC

Hi Artem, 
Reported Issue : “Delete connectors come back in the diagram after switching tabs

We confirmed that the reported issue is a defect and we have logged a defect report. This fix will be included in our major Volume 1, 2018 release which will be available at the mid of february, 2018.      
 

Regards,
Suresh Shanmugam
 



AR Artem replied to Suresh Shanmugam February 6, 2018 01:23 PM UTC

We confirmed that the reported issue is a defect and we have logged a defect report. This fix will be included in our major Volume 1, 2018 release which will be available at the mid of february, 2018.       

Thanks for the answer.

You mean the problem with deleting connectors or method Load() diagram?


KR Keerthivasan Ramamoorthy Syncfusion Team February 8, 2018 05:08 AM UTC

Hi Artem, 
 
Please ignore our last update. 
 
Can you please let us know your currently used platform?  
 
Regards, 
Keerthivasan R. 



AR Artem replied to Keerthivasan Ramamoorthy February 8, 2018 08:48 AM UTC

Hi Artem, 
 
Please ignore our last update. 
 
Can you please let us know your currently used platform?  
 
Regards, 
Keerthivasan R. 


Information about dll:

File description - Syncfusion.Diagram.Silverlight
File version - 13.1400.0.805
Product version - 13.1400.0.21

Do you tell me, is there a version where this bug is missing?

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