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Convert Excel to Pdf: Out of memory

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96357 Sep 7,2010 11:18 AM Sep 8,2010 08:58 AM ASP.NET Web Forms (Classic) 1
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Tags: PDF
jm
Asked On September 7, 2010 11:18 AM

Hello,

I have the same problem. Haved you already solved it? Was it a bug?
Thank you!

we have upgraded our Application to the latest Syncfusion Version 8.2.0.18 to use the ExcelToPdfConverter.

With some simple XLS/XLSX files everything is fine, but with a larger more complex file we are experiencing the above mentioned errors.

Attached is a snippet of an error message taken from the event log of my developer computer. This computer has 3GB of RAM and at least 500MB were free at the time the error occured.

Also, there is no spike of memory usage in the task manager before the error occurs.

The exception is thrown on this line of code:

pdfDoc = converter.Convert(settings);

The code in my function looks almost the same as the code in your example here: http://samples.syncfusion.com/ASPNET/8.2.0.18/Web/Pdf.Web/samples/3.5/Product%20Showcase/ExceltoPDF/CS/ExceltoPDF.aspx

Also, if I upload the excel file on this page I don't get a pdf file, so I don't think there is a problem with my computer.


Sathish Babu R [Syncfusion]
Replied On September 8, 2010 08:58 AM

Hi jm,

Thank you for your interest in Syncfusion products.

This issue mentioned here is suspected to be a defect. Could you please report this issue through Direct Trac Developer Support System?
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents so that we can provide you with the patch for this issue as well as you can take the advantage of the expertise of a dedicated support engineer and a guaranteed response time and we hope you will take advantage of this system as well.

Please let us know if you have any queries.

Regards,
Sathish



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