Hi Namita,
Thank you for your update.
Could you please provide us the word document in which you are getting this error message while opening the document using MS Word 2010, along with the details on how this document was created for further analysis? So that we can analyze further on the exact cause of the issue and provide you with the appropriate solution.
Could you please report this issue along with the word document in which you are getting this error message while opening the document using MS Word 2010 through Direct Trac Developer Support System
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents because you can take the advantage of the expertise of a dedicated support engineer and a guaranteed response time and we hope you will take advantage of this system as well. If you have already reported, please ignore this.
Please let us know if you have any other questions.
Regards,
Gunasekaran