Exception whilst zooming and other questions

[Paul Giller]

Hello,

We are currently evaluating your product. I have found an exception that I would like advice to work around.

To reproduce the problem simply:-

i) Create a chart with horizontal and vertical alignment set to stretch.
ii) Set a legend to either left or right.
ii) Enter Zoom mode
iii) Reduce the window size containing the chart to a small size.

You will get an exception claiming Width or Height cannot be negative.

N.B: This doesn't occur if the legend is set to either floating, top or bottom.

Also: I have been unable to log a Direct-Trac support due to "page not found". And no closed incidencts exist beyond May. What's going on there?

Also: Can you give me an approximate indication of when the Grid will move out of Beta? This will influence our decision to buy. Thank you.

[Administrator]

Too many questions

[Administrator]

Hi,

Thanks for evaluating Syncfusion products.

Direct Trac:
We are not able to reproduce the issue mentioned by you. Seems you have an direct-trac account [e-mail] with no open/close incidents. Could you please try again logging in his account and let us know if you still face the issue.

Chart WPF:

We could reproduce the issue mentioned by you.
The issue "Exception raises when chartlegend is placed in the left or right and chart size is reduced" has been confirmed as a defect and has been logged as a defect report. We will update you with the details once this is fixed.

Can you also open a Direct-Trac incident to track this issue? Thanks for bringing this issue to our notice.

Grid WPF:
With Vol3 release scheduled on July 14th, WPF Grid will be moved out of BETA.

Please let us know if you have further queries.

Thank you,
K. Saradha Devi