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richtexteditor page scroll problem

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74433 Jun 12,2008 02:00 PM Apr 2,2009 01:34 PM ASP.NET Web Forms (Classic) 4
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Tags: Tools
Howard Shlom
Asked On June 12, 2008 02:00 PM

Hello
I am using more than one RichTextEditors on a web page.
After the page loads, it scrolls down, just enough so the the bottom of the top RTE is visible.

This happens if I have 2 or 3 RTEs on the page. I have also found that if there is a lot html above the RTE, the page also does not load at the top.

I'm glad the RichTextEditor works, but to the
users, this skipping looks bad.
I just want the page to load at the top.

Any suggestions?
Thank you.
Howard


Melba Winshia [Syncfusion]
Replied On June 13, 2008 04:35 AM

Hi Howard,

Thank you for your interest in Syncfusion Products.

I am able to reproduce this issue. This issue is suspected to be a defect and we have sent this to our development team for more analysis. We will update you on this issue on or before 17th June 2008.

Please let me know if you have any concerns.

Thanks,
Melba



Melba Winshia [Syncfusion]
Replied On June 17, 2008 05:08 AM

Hi Howard,

Thank you for being patient.

The issue with - 'The scrollbar of IE browser is in bottom if a page has RichTextEditor while the page loads' has been confirmed as a defect and our Developers are working on fixing this issue. The fix for this issue is expected to be available on June 27th 2008 and we will get back to you on the specified date with more details.

Please refer to the following link for the status update on this defect fix.

http://www.syncfusion.com/support/issues/tools/Default.aspx?ToDo=view&questId=10606

Please let us know if you have any other concerns.

Regards,
Melba



Central Account
Replied On March 31, 2009 03:32 AM

Hi,

I have the same problem. I uses the version 7.102.0.21 so I am afraid that the issue is not fixed. In fact you said that the issue is fixed for the version 6.3.0.11.

Can you help me ?

>Hi Howard,

Thank you for being patient.

The issue with - 'The scrollbar of IE browser is in bottom if a page has RichTextEditor while the page loads' has been confirmed as a defect and our Developers are working on fixing this issue. The fix for this issue is expected to be available on June 27th 2008 and we will get back to you on the specified date with more details.

Please refer to the following link for the status update on this defect fix.

http://www.syncfusion.com/support/issues/tools/Default.aspx?ToDo=view&questId=10606

Please let us know if you have any other concerns.

Regards,
Melba





Melba Winshia [Syncfusion]
Replied On April 2, 2009 01:34 PM

Hi,

Thank you for your interest in Syncfusion Products.

I am able to see this issue with v7.102.021. We have forwarded this to our Development Team for further analysis. We will update you with our Development Team's response in two business days.

Thank you for your patience.

Regards,
Melba




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