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Syncfusion Feedback

Ribbon changes its height each time "Minimize the Ribbon" is clicked

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73961 May 27,2008 10:28 AM UTC Nov 4,2008 04:50 AM UTC WinForms 11
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Tags: Tools
Shay Azulay
Asked On May 27, 2008 10:28 AM UTC

Hi,

If i play with "Minimize the ribbon" menu choice(on and off ...) over and over,the ribbon height is increasing.

Shay


Fathima Shalini P [Syncfusion]
Replied On May 28, 2008 05:56 AM UTC

Hi Shay,

Thank you for your interest in Syncfusion Products.

I am afraid that I was not able to reproduce the issue mentioned here. Please find the simple sample in the following link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/main.htm

Please find the vidoeclip for your reference in the below link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/VideoReference.zip

Could you please let me know in which scenario actually the issue exists and some more details regarding the issue, so that I could work out in depth and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima


Manoj Kumar
Replied On May 28, 2008 11:03 AM UTC

Hi,

I am also facing the same issue.

Here is the reproducable scenario:

1. Add a ribbon control to your form. Derive your form from the ribbon control.
2. Add a ToolStripTab Item
3. Add a ToolStripEx
4. Add a ToolStripButton.
5. Run the form
6. From the Customize Quick Access Toolbar Select and unselect the "Minimize the Ribbon" menu few times.
7. Observer the Heigth of the ToolStripButton Height increases.

So, Please let me know to to resolve this.

>Hi Shay,

Thank you for your interest in Syncfusion Products.

I am afraid that I was not able to reproduce the issue mentioned here. Please find the simple sample in the following link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/main.htm

Please find the vidoeclip for your reference in the below link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/VideoReference.zip

Could you please let me know in which scenario actually the issue exists and some more details regarding the issue, so that I could work out in depth and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima




Mano J [Syncfusion]
Replied On May 29, 2008 12:41 PM UTC

Hi Shay / Manoj,

Can you please let me know the Essential Studio version you are using?

We have tried in our latest version 6.3.0.6 but could not reproduce it.

Thanks,
Mano


Manoj Kumar
Replied On May 29, 2008 01:49 PM UTC

Hi Mano,

I am using the latest trail version of winforms syncfusion essential studio 6.3.0.6

>Hi Shay / Manoj,

Can you please let me know the Essential Studio version you are using?

We have tried in our latest version 6.3.0.6 but could not reproduce it.

Thanks,
Mano




Fathima Shalini P [Syncfusion]
Replied On June 4, 2008 07:17 AM UTC

Hi Manoj,

I have tested the issue with 6.3.0.6. But still the issue is not reproduced. I have tested the issue in the following system configuaration:

Operating System : Microsoft Windows XP Professional
Version : 2002, SP2.

Could you please provide some more details regarding the issue and the configuration details in which you have tested the issue, so that we could sort out the cause of the
issue and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima


Shay Azulay
Replied On June 16, 2008 06:35 AM UTC

Hi Fathima,

Seems that you fixed that bug in version 6.3.6.
Thanks

Shay

>Hi Manoj,

I have tested the issue with 6.3.0.6. But still the issue is not reproduced. I have tested the issue in the following system configuaration:

Operating System : Microsoft Windows XP Professional
Version : 2002, SP2.

Could you please provide some more details regarding the issue and the configuration details in which you have tested the issue, so that we could sort out the cause of the
issue and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima




Fathima Shalini P [Syncfusion]
Replied On June 16, 2008 08:51 AM UTC

Hi Shay,

Thank you for your update.

Regards,
Fathima


Bhavesh Patel
Replied On September 30, 2008 09:46 AM UTC

Hi,

I've managed to reproduce this issue.
I've tested against versions 6.3.0.6 and 6.3.1.8.
I've also attached a VS2005 solution which I used to recreate the issue.

Here are the steps to reproduce:

1. Add a ribbon control to your form. Derive your form from the ribbon control.
2. Add a ToolStripTab Item
3. Set a MinimumSize for the RibbonControlAdv.
4. Run the form
5. Minimise and maximise the ribbon a few times and observe the growth in height.

Not setting a minimum size rectifies the problem.

I understand that another version is being released in the first week of October. Hopefully this will already be fixed in that version.
If not, can this please be logged as an incident.

Thanks

Bhavesh



RibbonTest_b9ca8b5.zip

Fathima Shalini P [Syncfusion]
Replied On October 6, 2008 12:13 PM UTC

Hi Bhavesh,

Thank you for your detailed update.

RibbonControlAdv's height is increased when minimizing and maximizing the RibbonPanel.

We suspect this issue to be a defect. We have forwarded this to our develoers for more analysis. We will update you on or before October 8th 2008.

Please let me know if any concerns.

Regards,
Fathima


Fathima Shalini P [Syncfusion]
Replied On October 13, 2008 10:04 AM UTC

Hi Bhavesh,

Thank you for your patience.

The above issue is confirmed as a defect and our developers are working on fixing this issue with high priority. The fix for the defect is expected to be available on October 31st 2008 and will get back to you on the same day with more details.

Please let me know if any concerns.

Regards,
Fathima


Fathima Shalini P [Syncfusion]
Replied On November 4, 2008 04:50 AM UTC

Hi Bhavesh,

Thank you for your update.

We are glad to inform you that this issue has been fixed internally and the fix for this issue is available in the Development build v7.1.0.1 which you can refer to the below location for download.

http://www.syncfusion.com/downloads/product/build.aspx

Unlock key:

If your Essential Studio license is current,you will be able to obtain the key to install this version from your account in DirectTrac. Otherwise, please contact your Syncfusion Sales Representative or e-mail salessupport@syncfusion.com.

Please let me know if this helps you.

Regards,
Fathima


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