Ribbon changes its height each time "Minimize the Ribbon" is clicked

[Shay Azulay]

Hi,

If i play with "Minimize the ribbon" menu choice(on and off ...) over and over,the ribbon height is increasing.

Shay

[Fathima Shalini P]

Hi Shay,

Thank you for your interest in Syncfusion Products.

I am afraid that I was not able to reproduce the issue mentioned here. Please find the simple sample in the following link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/main.htm

Please find the vidoeclip for your reference in the below link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/VideoReference.zip

Could you please let me know in which scenario actually the issue exists and some more details regarding the issue, so that I could work out in depth and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima

[Manoj Kumar]

Hi,

I am also facing the same issue.

Here is the reproducable scenario:

1. Add a ribbon control to your form. Derive your form from the ribbon control.
2. Add a ToolStripTab Item
3. Add a ToolStripEx
4. Add a ToolStripButton.
5. Run the form
6. From the Customize Quick Access Toolbar Select and unselect the "Minimize the Ribbon" menu few times.
7. Observer the Heigth of the ToolStripButton Height increases.

So, Please let me know to to resolve this.

>Hi Shay,

Thank you for your interest in Syncfusion Products.

I am afraid that I was not able to reproduce the issue mentioned here. Please find the simple sample in the following link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/main.htm

Please find the vidoeclip for your reference in the below link:

http://websamples.syncfusion.com/samples/Tools.Windows/F73961/VideoReference.zip

Could you please let me know in which scenario actually the issue exists and some more details regarding the issue, so that I could work out in depth and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima

[Mano J]

Hi Shay / Manoj,

Can you please let me know the Essential Studio version you are using?

We have tried in our latest version 6.3.0.6 but could not reproduce it.

Thanks,
Mano

[Manoj Kumar]

Hi Mano,

I am using the latest trail version of winforms syncfusion essential studio 6.3.0.6

>Hi Shay / Manoj,

Can you please let me know the Essential Studio version you are using?

We have tried in our latest version 6.3.0.6 but could not reproduce it.

Thanks,
Mano

[Fathima Shalini P]

Hi Manoj,

I have tested the issue with 6.3.0.6. But still the issue is not reproduced. I have tested the issue in the following system configuaration:

Operating System : Microsoft Windows XP Professional
Version : 2002, SP2.

Could you please provide some more details regarding the issue and the configuration details in which you have tested the issue, so that we could sort out the cause of the
issue and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima

[Shay Azulay]

Hi Fathima,

Seems that you fixed that bug in version 6.3.6.
Thanks

Shay

>Hi Manoj,

I have tested the issue with 6.3.0.6. But still the issue is not reproduced. I have tested the issue in the following system configuaration:

Operating System : Microsoft Windows XP Professional
Version : 2002, SP2.

Could you please provide some more details regarding the issue and the configuration details in which you have tested the issue, so that we could sort out the cause of the
issue and provide you a better solution?

Please let me know if any concerns.

Regards,
Fathima

[Fathima Shalini P]

Hi Shay,

Thank you for your update.

Regards,
Fathima

[Bhavesh Patel]

Hi,

I've managed to reproduce this issue.
I've tested against versions 6.3.0.6 and 6.3.1.8.
I've also attached a VS2005 solution which I used to recreate the issue.

Here are the steps to reproduce:

1. Add a ribbon control to your form. Derive your form from the ribbon control.
2. Add a ToolStripTab Item
3. Set a MinimumSize for the RibbonControlAdv.
4. Run the form
5. Minimise and maximise the ribbon a few times and observe the growth in height.

Not setting a minimum size rectifies the problem.

I understand that another version is being released in the first week of October. Hopefully this will already be fixed in that version.
If not, can this please be logged as an incident.

Thanks

Bhavesh



RibbonTest_b9ca8b5.zip

[Fathima Shalini P]

Hi Bhavesh,

Thank you for your detailed update.

RibbonControlAdv's height is increased when minimizing and maximizing the RibbonPanel.

We suspect this issue to be a defect. We have forwarded this to our develoers for more analysis. We will update you on or before October 8th 2008.

Please let me know if any concerns.

Regards,
Fathima

[Fathima Shalini P]

Hi Bhavesh,

Thank you for your patience.

The above issue is confirmed as a defect and our developers are working on fixing this issue with high priority. The fix for the defect is expected to be available on October 31st 2008 and will get back to you on the same day with more details.

Please let me know if any concerns.

Regards,
Fathima

[Fathima Shalini P]

Hi Bhavesh,

Thank you for your update.

We are glad to inform you that this issue has been fixed internally and the fix for this issue is available in the Development build v7.1.0.1 which you can refer to the below location for download.

http://www.syncfusion.com/downloads/product/build.aspx

Unlock key:

If your Essential Studio license is current,you will be able to obtain the key to install this version from your account in DirectTrac. Otherwise, please contact your Syncfusion Sales Representative or e-mail [email protected].

Please let me know if this helps you.

Regards,
Fathima