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Error Openning Word Document With Office 2003

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73424 May 6,2008 04:06 PM UTC Oct 23,2008 06:37 AM UTC WinForms 4
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Tags: DocIO
Administrator [Syncfusion]
Asked On May 6, 2008 04:06 PM UTC

Hello

Sorry for my pretty english.
I've done some WORD's document help to TEMPLATE MODEL (*.dot) using mail merge capacities

Some of them cannot be displayed with Office 2003
I already have the same error:
Word experienced an error trying to open the file
Try the following suggestion Check the file permission for the documentor drive 2 Make sure there is sufficient memory and disk space 3 Openthe file with text recovery converter. When I open show help I get thefollowing message

The same word's document can be displayed with MFC Application WordPad

SyncFusion ver: 5.102.0.51




Administrator [Syncfusion]
Replied On May 7, 2008 02:58 PM UTC

That issues seams appeared only on Microsoft Office 2003 SP3




Bhuvaneswari P [Syncfusion]
Replied On May 8, 2008 01:07 PM UTC

Hi IoStreaM,

This is known issue and this issue has been fixed in our latest version. We recommend you to upgrade our latest version Volume 2.

You can download the latest version from the below forum thread:


http://www.syncfusion.com/support/Forums/message.aspx?&MessageID=72983


Unlock key:
If your Essential Studio license is current, you will be able to obtain the key to install this version from your account in DirectTrac. Otherwise, please contact your Syncfusion Sales Representative or e-mail salessupport@syncfusion.com.

Please try this in the new version if the issue still exits, please send as your sample to reproduce the issue.

Best Regards,
Bhuvana



Mark Slagle
Replied On October 22, 2008 03:13 PM UTC

Is there a work around for this in Ver 5.2 or is upgrading the only solution?


Bhuvaneswari P [Syncfusion]
Replied On October 23, 2008 06:37 AM UTC

Hi Mark,

Thank you for your interest in Syncfusion products.

We have provided the patch in version 5.2.0.25 in your Direct-Trac incident. Please follow up it.

Best Regards,
Bhuvana



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