Error Openning Word Document With Office 2003

[Administrator]

Hello

Sorry for my pretty english.
I've done some WORD's document help to TEMPLATE MODEL (*.dot) using mail merge capacities

Some of them cannot be displayed with Office 2003
I already have the same error:
Word experienced an error trying to open the file
Try the following suggestion Check the file permission for the documentor drive 2 Make sure there is sufficient memory and disk space 3 Openthe file with text recovery converter. When I open show help I get thefollowing message

The same word's document can be displayed with MFC Application WordPad

SyncFusion ver: 5.102.0.51

[Administrator]

That issues seams appeared only on Microsoft Office 2003 SP3

[Bhuvaneswari P]

Hi IoStreaM,

This is known issue and this issue has been fixed in our latest version. We recommend you to upgrade our latest version Volume 2.

You can download the latest version from the below forum thread:


http://www.syncfusion.com/support/Forums/message.aspx?&MessageID=72983

Unlock key:
If your Essential Studio license is current, you will be able to obtain the key to install this version from your account in DirectTrac. Otherwise, please contact your Syncfusion Sales Representative or e-mail [email protected].

Please try this in the new version if the issue still exits, please send as your sample to reproduce the issue.

Best Regards,
Bhuvana

[Mark Slagle]

Is there a work around for this in Ver 5.2 or is upgrading the only solution?

[Bhuvaneswari P]

Hi Mark,

Thank you for your interest in Syncfusion products.

We have provided the patch in version 5.2.0.25 in your Direct-Trac incident. Please follow up it.

Best Regards,
Bhuvana