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71513 Feb 4,2008 12:19 PM UTC Feb 8,2008 01:11 PM UTC General Discussion 3
Tags: General Discussion
Ivaylo Fiziev
Asked On February 4, 2008 12:19 PM UTC

I am using version
Very often when I click on a ParentBarItem within a menu, the whole menu disappears.
I just need the sub menu items to be shown.
How can I fix this?
I saw that the ParentBarItem has a "CloseOnClick" property. I set it to "false"
but this doesn't work.

Jisha Joy [Syncfusion]
Replied On February 5, 2008 10:10 AM UTC

Hi Singulus,

Thank you for posting your query to us.
I am afraid that I was not able to reproduce the issue. I have created a simple sample to test this issue and it is available in the following link.

Please have a look at the above sample and if still the issue exists, could you please try reproducing it in the above sample or send us a sample showing the issue and send us the reproducing steps so that we could sort out the cause of the issue and provide you a solution?

Ivaylo Fiziev
Replied On February 6, 2008 01:33 PM UTC

Hi Jisha,
To reproduce the problem with the sample do these steps:

1.Click on the menu containing "Add Remove Buttons" parent bar item.
2.Hover the mouse over the "Add Remove Buttons"
parent bar item until sub items are displayed.
3. click on the "Add Remove Buttons"
parent bar item

this closes the whole menu

Another way is to click on the "Add Remove Buttons" parent bar item, then whait 2 seconds and click again

Jisha Joy [Syncfusion]
Replied On February 8, 2008 01:11 PM UTC

Hi Singulus,

Thank you for your update.

We suspect this issue to be a defect. We have reported this to our developers. Could you please create a Direct Trac incident with Forum link as the subject?. So that you can track the progress of this defect.

Kindly let me know if you ahve any questions.



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