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ole32.dll on Windows 98 & document.Save("Sample.doc", FormatType.Doc)

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66415 Jul 30,2007 02:36 AM Aug 3,2007 06:54 AM Windows Forms 3
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Tags: DocIO
Ketan Badgujar
Asked On July 30, 2007 02:36 AM

Hi,
I am trying to evaluate DocIo on Windows 98. I try to run the sample HelloWorld. It gives the crash for the line document.Save("Sample.doc", FormatType.Doc)
The Windows 98 I am using do have IE 6.0. Do we need to have Ole32.dll. Does DocIo has the dependency of Ole32.dll?. Is it the problem from your side? Please let me know about this.
Thanks,
Ketan.

stack trace.zip

Melba Winshia [Syncfusion]
Replied On August 1, 2007 10:54 AM

Hi Ketan,

Thank you for your interest in Essential DocIO.

I will test the issue in Windows 98 and will update you regarding this issue with in one business day.

Please let me know if you have any other questions.

Thanks,
Melba



Melba Winshia [Syncfusion]
Replied On August 2, 2007 09:57 AM

Hi Ketan,

We do not provide support for Windows 98. Sorry for the inconvenience caused.

Please let me know if you have any other questions.

Thanks,
Melba

Melba Winshia [Syncfusion]
Replied On August 3, 2007 06:54 AM

Hi Ketan,

Sorry for the inconvenience caused.

On further investigation we found that DocIO has dependency of Ole32.dll. We have identified this issue of "Ole32.dll dependency in DocIO" to be a defect and we thank you for bringing this to our attention. To facilitate tracking the progress of the fix, and timely resolution, we request you to create an incident in our incident database Direct Trac. Our development team would be able to determine the fix and alert you with the service pack download details as soon as they are made available.

Please let me know if you have any other questions.

Thanks,
Melba

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