The problem with Chart control

[Volkov Danil]

Hello.

I have noted the following problem with chart control. In the sample application you can see Scatter Plot. When you point to any point in the plot you can see that tooltip flashes. Could you please advise how to fix the problem?

ShowBug6221.zip

[Volkov Danil]

I use Syncfusion ver. 3.3.0.0

[Suresh Babu]

Hi Danil,

Sorry for my delayed response.

Currently I am working into your issue and will update you within 24 hours.

Thanks for using Syncfusion products.

Regards,
Sureshbabu

[Volkov Danil]

Thank you for answering. I wait you

[Suresh Babu]

Hi Danil,

I regret very much for the inconvenience caused.

Thanks for bringing this issue to our attention. I am able to see the mentioned issue.

So we have filed a bug report in our internal defect tracking system. We have requested our developer to provide more information regarding the time frame to fix this issue. Hope we can provide you with more information within a week.

Please let me know if you have any further queries.

Regards,
Sureshbabu

[Volkov Danil]

Thank you very much for your answering
I wait results.

[Ramya R]

Hi Danil,

My apologies for the delay in responding to you.

We assure you that we will provide you with the fix for this issue by March first Week. In the mean time we will also try to provide you with a workaround to overcome this issue.

Thank You for your patience.

Thanks & Regards,
Ramya.

[Volkov Danil]

Thank you very much!

I will be glad to help you. I wait for your answer.

[Administrator]

Hi Danil,

Thank You for the update.

Could also please provide us with a video file which depicts the condition that you have mentioned here, so that it would help us greatly in meeting your requirement?

Regards,
Ramya.