Problems with existing word files

[Kurt Hansen]

Hi, we are evaluating DocIO, and we are having some serious problems with som existing Word-files. The enclosed files resume0011.doc and resume0027.doc both causes a crash in DocIo in the document.Open() call. The file resume0034.doc opens okay, but when saved out (with no modifications), the resulting file includes several sections with 'squares' instead of text. The Word-files might be from older versions of Word, but DocIO shouldn't crash, I suppose ?
Thanks for any help.

wordfiles.zip

[Dhivya K]

Hi Kurt,

Thank you for your interest in Essential DocIO.
Thanks for sending the word templates. This helped me to reproduce the issue. The issue with "resume0034.doc" has been fixed internally and will be available in 4.4 final release.However, I can provide you with preview version if you can create Direct trac incident.

Regarding other two files, I was able to reproduce the issue. I will consult the development team regarding this and send you an update within a day.

Regards,
Dhivya.

[Kurt Hansen]

Thank you for the quick reply. Do you have any info about the release-date for 4.4 final release ?
Regards,
Kurt


>Hi Kurt,

Thank you for your interest in Essential DocIO.
Thanks for sending the word templates. This helped me to reproduce the issue. The issue with "resume0034.doc" has been fixed internally and will be available in 4.4 final release.However, I can provide you with preview version if you can create Direct trac incident.

Regarding other two files, I was able to reproduce the issue. I will consult the development team regarding this and send you an update within a day.

Regards,
Dhivya.

[Dhivya K]

Hi Kurt,

Sorry for the delay in getting back to you. Thanks for creating Direct trac incident and sending me sample files. I have updated you in Direct trac.
Regarding 4.4 final release,it will be available by 1st week of December which includes fixes of the issues with your documents.

Regards,
Dhivya.