Left side of the Word Doc is cut-off after conversion to PDF

I have a Word document that I ran through your DoctoPDF example. The resulting PDF document was a bit messy. Some of the font sizes had changed and a double lined box became a single lined box. the biggest problem however, was that the left half inch or so of the text was cut-off. It looked to me like the document was "drawn" to far over to the right from what should have been the left margin. How do I fix this?

Hi Tony,

Thank you for your interest in Essential PDF.

We are not sure about the exact problem happens in your word template document that you had tried to convert PDF document. Could you please create a Direct – Trac incident by mentioning the forum ID for reference and send us your copy of word template document [ It should be more confidential ]. So that we able to find the issue from template document.

Sorry for the inconvenience.

Thanks,
Prabhu.