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License error everytime I start my application

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45612 Jun 26,2006 03:03 AM UTC Jul 24,2006 10:26 PM UTC General Discussion 30
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Bill Langlais
Asked On June 26, 2006 03:03 AM UTC

Every time I start my application I get the licenseing error and hit fix it. The additional info is (I am using an eval verions): Syncfusion Licensing System - Detailed diagnostics. ErrorKind = RuntimeNoLicx UsageMode = Runtime IsAspDotNet = False RuntimeLicenseKey = No runtime license key found in licx. ExecutingVersionInfo = Syncfusion.Core, Version=4.2.0.37, Culture=neutral, PublicKeyToken=632609b4d040f6b4 ExecutingVersionInfoFromAssembly = Syncfusion.Core.Licensing.FusionLicenseProvider, Syncfusion.Core, Version=4.2.0.0, Culture=neutral, PublicKeyToken=632609b4d040f6b4 ErrorMessage = No Assemblies with licenses.licx resource found. No Syncfusion.Core entries found in licenses.licx files.

Bill Langlais
Replied On June 26, 2006 03:06 AM UTC

In addition I read the posts about this problem and cannot find any license files except the ones installed under the \Program Files\SyncFusion directory. None of my directories are read only. Where is the license file supose to be? >Every time I start my application I get the licenseing error and hit fix it. The additional info is (I am using an eval verions): > >Syncfusion Licensing System - Detailed diagnostics. > >ErrorKind = RuntimeNoLicx > >UsageMode = Runtime > >IsAspDotNet = False > >RuntimeLicenseKey = No runtime license key found in licx. > >ExecutingVersionInfo = Syncfusion.Core, Version=4.2.0.37, Culture=neutral, PublicKeyToken=632609b4d040f6b4 > >ExecutingVersionInfoFromAssembly = Syncfusion.Core.Licensing.FusionLicenseProvider, Syncfusion.Core, Version=4.2.0.0, Culture=neutral, PublicKeyToken=632609b4d040f6b4 > >ErrorMessage = > >No Assemblies with licenses.licx resource found. > >No Syncfusion.Core entries found in licenses.licx files. > > >

Nandakumar R [Syncfusion]
Replied On June 26, 2006 11:08 PM UTC

Hi Bill, Could you please provide us the following details? Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. Open a new notepad file. Type the following, Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. Please try this and let me know if this helps. Thank you for your interest in Syncfusion products. Regards, Nanda

Bill Langlais
Replied On June 27, 2006 02:28 AM UTC

Here is the license file, notice the key is listed twice. Also the unlock key is the same as the key. Note that when I am in Visual Studio the help was installed twice. I have both 2003 and 2005 Visual Studio installed on my system >Hi Bill, > >Could you please provide us the following details? > >Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager > >This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. > >Open a new notepad file. Type the following, >Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. > >Please try this and let me know if this helps. > >Thank you for your interest in Syncfusion products. > >Regards, >Nanda

License1.zip

Bill Langlais
Replied On June 27, 2006 02:46 AM UTC

I tried as you suggested with creating the license file. I assumed you wanted me to add it to the Resource Files (allthough I also tried at the top level). I right click and select properties but do not see embeded resource anywhere. I get a dialog that is include in the screen shot. I am using Visual Studio 2003 Thanks for your help >Hi Bill, > >Could you please provide us the following details? > >Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager > >This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. > >Open a new notepad file. Type the following, >Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. > >Please try this and let me know if this helps. > >Thank you for your interest in Syncfusion products. > >Regards, >Nanda

LicenseFile.zip

Administrator [Syncfusion]
Replied On June 27, 2006 06:37 AM UTC

Hi Nanda, I am also facing the same problem. I am also not able to see the option "embeded resource" when I right click the license file. Could you please me how to fix this issue? >I tried as you suggested with creating the license file. I assumed you wanted me to add it to the Resource Files (allthough I also tried at the top level). I right click and select properties but do not see embeded resource anywhere. I get a dialog that is include in the screen shot. I am using Visual Studio 2003 > >Thanks for your help > >>Hi Bill, >> >>Could you please provide us the following details? >> >>Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager >> >>This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. >> >>Open a new notepad file. Type the following, >>Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. >> >>Please try this and let me know if this helps. >> >>Thank you for your interest in Syncfusion products. >> >>Regards, >>Nanda

LicenseFile.zip

Administrator [Syncfusion]
Replied On June 27, 2006 06:38 AM UTC

Hi Bill, are u able to fix this issue? >I tried as you suggested with creating the license file. I assumed you wanted me to add it to the Resource Files (allthough I also tried at the top level). I right click and select properties but do not see embeded resource anywhere. I get a dialog that is include in the screen shot. I am using Visual Studio 2003 > >Thanks for your help > >>Hi Bill, >> >>Could you please provide us the following details? >> >>Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager >> >>This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. >> >>Open a new notepad file. Type the following, >>Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. >> >>Please try this and let me know if this helps. >> >>Thank you for your interest in Syncfusion products. >> >>Regards, >>Nanda

LicenseFile.zip

Nandakumar R [Syncfusion]
Replied On June 28, 2006 12:34 AM UTC

Hi, I regret for the inconvenience caused. I was not able to reproduce this issue in our support systems. I would like to test this issue in a clean machine with the key info you have provided to me. I will get back to you at the earliest. Thank you for your patience. Regards, Nanda

Bill Langlais
Replied On June 28, 2006 02:06 AM UTC

Hi, Not yet. When you go into the license manager is your key code listed twice? Do you have two copies of the help? Do you have both VS 2003 & VS 2005 installed? >Hi Bill, > >are u able to fix this issue? > >>I tried as you suggested with creating the license file. I assumed you wanted me to add it to the Resource Files (allthough I also tried at the top level). I right click and select properties but do not see embeded resource anywhere. I get a dialog that is include in the screen shot. I am using Visual Studio 2003 >> >>Thanks for your help >> >>>Hi Bill, >>> >>>Could you please provide us the following details? >>> >>>Open Start Menu --> All Programs --> Syncfusion --> Essential Studio 4.2.0.37 --> Utilities --> License Manager >>> >>>This utility will give you a clear detail of your licensing with Syncfusion. Please send us a screen shot of this utility. Please hide the key found in the image using the Paint. >>> >>>Open a new notepad file. Type the following, >>>Syncfusion.Core.Licensing.LicensedComponent, Syncfusion.Core and save it as licenses.licx file in the project directory. Add this file to the project. Right click on the item and then change its build action property to be embedded resource. Now build the project. >>> >>>Please try this and let me know if this helps. >>> >>>Thank you for your interest in Syncfusion products. >>> >>>Regards, >>>Nanda

LicenseFile.zip

Bill Langlais
Replied On June 28, 2006 02:07 AM UTC

Hi, Have you tried on a machine with both VS 2003 & VS 2005 installed? >Hi, > >I regret for the inconvenience caused. I was not able to reproduce this issue in our support systems. I would like to test this issue in a clean machine with the key info you have provided to me. I will get back to you at the earliest. > >Thank you for your patience. > >Regards, >Nanda

Nandakumar R [Syncfusion]
Replied On June 28, 2006 08:29 PM UTC

Hi Bill, I am afraid I was not able to reproduce the problem in a clean machine as you have mentioned. I have requested our Sales team to update you with a new key for Syncfusion Essential Studio Eval. Please try the key that will be provided to you and let me know if you see that problem again. Thank you, Nanda.

Bill Langlais
Replied On June 28, 2006 10:50 PM UTC

Hi, Do I delete the old keys and add the new one? >Hi Bill, > >I am afraid I was not able to reproduce the problem in a clean machine as you have mentioned. > >I have requested our Sales team to update you with a new key for Syncfusion Essential Studio Eval. > >Please try the key that will be provided to you and let me know if you see that problem again. > >Thank you, >Nanda.

Nandakumar R [Syncfusion]
Replied On June 29, 2006 12:32 AM UTC

Hi Bill, You have to uninstall the old version and install the Evaluation version with the new key. Please let us know if you see the issues again after the installation. Thank you, Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:50 PM UTC

Hi, >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Bill Langlais
Replied On June 29, 2006 10:52 PM UTC

Hi, I never recieved the new key. What do I need to do to get it? Can I try unistalling (Syncfusion only I hope, not MSC) and using the same key? Does having MSVC++ 2003 and VS@005 both installed have anything to do with this? By the way I have lost the Syncfusion tab in my tool box. >Hi Bill, > >You have to uninstall the old version and install the Evaluation version with the new key. > >Please let us know if you see the issues again after the installation. > >Thank you, >Nanda

Nandakumar R [Syncfusion]
Replied On June 30, 2006 02:01 AM UTC

Hi Bill, I regret for the inconvenience caused. You will be sent a key before today. Please let me know the OS version which you are using. Can you check the following things, 1) Please refer the image licenses.gif. Please click on the ShowAll files in the SolutionExplorer. 2) You will see a licenses.licx file in the tree. If you do not find that file please add a notepad file as said above. Make that BuildAction property to EmbeddedResource. 3) If that is not solved still, open the *.exe.licenses file from the obj/debug/ folder. You will find the entries as listed in the attached image exelicenses.gif. If you donot find the same, please send us the screen shot of that file. Also please let me know if you have older versions of Syncfusion installed in the machine. Thank you for your interest in Syncfusion products. licenses.zip Regards, Nanda

Nandakumar R [Syncfusion]
Replied On June 30, 2006 02:59 AM UTC

Hi Bill, The previous posts are on the assumption that you are using a C# application. I regret for the inconvenience caused. For a C++ application, embedding the license information is different. Please refer the following knowledge baselink that will help you to embed license in a Managed C++ application. http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=17 Thank you for your patience. Regards, Nanda

Administrator [Syncfusion]
Replied On June 30, 2006 05:38 AM UTC

Hi Nanda, Still I am facing the license error problem. Let me clearly explian the problem that i am facing. I have Syncfusion version 3.3.0.0 and visual studio 2003. 1) I created .NET control in which I used syncfusion grid. 2) Then I hosted the .NET control in MFC application.(Test.exe) 3) Each time I run the application, its asking me to fix the license error. Once I click on ''fix it'' button, then I am able to see the .NET control which is having syncfusion control in MFC view. 4) As you suggested I went through the knowledge base article how to embbed license file for c++ applications. 5)while generating the license file using the following command lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll, I am getting an licensing error dialog which is attached and when I click ''Run the syncfusion Licensing Enabler Utility'', it is generating ''Test.exe.licenses'' file. 6) Then I copied the Test.exe.licenses to application directory and I rebuild the application. Still I am getting the license error. 7) I am suspecting the arguments that I have given to lc command may be wrong. Please correct me if I am wrong. lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll /complist:licenses.licx - Here licenses.licx is the one that created when I install syncfusion 3.3.0.0 /i:Syncfusion.Core.dll - Here I am giving Syncfusion.Core.dll for Syncfusion grid. is this ok or do I need to give any other dlls. Please provide your inputs. >Hi Bill, > >The previous posts are on the assumption that you are using a C# application. I regret for the inconvenience caused. > >For a C++ application, embedding the license information is different. Please refer the following knowledge baselink that will help you to embed license in a Managed C++ application. > >http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=17 > >Thank you for your patience. > >Regards, >Nanda

Administrator [Syncfusion]
Replied On June 30, 2006 05:49 AM UTC

Hi Nanda, one small mistake in step 6, I have not copied the license file, I opened the properties of my application project and set the linker->Input->embed managed resource file to generated license file.(i.e Test.exe.licenses) >Hi Nanda, > >Still I am facing the license error problem. Let me clearly explian the problem that i am facing. > >I have Syncfusion version 3.3.0.0 and visual studio 2003. > >1) I created .NET control in which I used syncfusion grid. > >2) Then I hosted the .NET control in MFC application.(Test.exe) > >3) Each time I run the application, its asking me to fix the license error. >Once I click on ''fix it'' button, then I am able to see the .NET control which is having syncfusion control in MFC view. > >4) As you suggested I went through the knowledge base article how to embbed license file for c++ applications. > >5)while generating the license file using the following command > >lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll, > >I am getting an licensing error dialog which is attached and when I click ''Run the syncfusion Licensing Enabler Utility'', it is generating ''Test.exe.licenses'' file. > >6) Then I copied the Test.exe.licenses to application directory and I rebuild the application. Still I am getting the license error. > >7) I am suspecting the arguments that I have given to lc command may be wrong. Please correct me if I am wrong. > >lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll > >/complist:licenses.licx - Here licenses.licx is the one that created when I install syncfusion 3.3.0.0 > >/i:Syncfusion.Core.dll - Here I am giving Syncfusion.Core.dll for Syncfusion grid. is this ok or do I need to give any other dlls. > >Please provide your inputs. > >>Hi Bill, >> >>The previous posts are on the assumption that you are using a C# application. I regret for the inconvenience caused. >> >>For a C++ application, embedding the license information is different. Please refer the following knowledge baselink that will help you to embed license in a Managed C++ application. >> >>http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=17 >> >>Thank you for your patience. >> >>Regards, >>Nanda

Administrator [Syncfusion]
Replied On June 30, 2006 12:20 PM UTC

Hi Nanda, The knowledge base line you mentioned is for Managed c++, but mycase is UnManaged code(i.e MFC). is there a different procedure for generating the key. If so please let me know? >Hi Nanda, > >one small mistake in step 6, I have not copied the license file, I opened the properties of my application project and set the linker->Input->embed managed resource file to generated license file.(i.e Test.exe.licenses) > >>Hi Nanda, >> >>Still I am facing the license error problem. Let me clearly explian the problem that i am facing. >> >>I have Syncfusion version 3.3.0.0 and visual studio 2003. >> >>1) I created .NET control in which I used syncfusion grid. >> >>2) Then I hosted the .NET control in MFC application.(Test.exe) >> >>3) Each time I run the application, its asking me to fix the license error. >>Once I click on ''fix it'' button, then I am able to see the .NET control which is having syncfusion control in MFC view. >> >>4) As you suggested I went through the knowledge base article how to embbed license file for c++ applications. >> >>5)while generating the license file using the following command >> >>lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll, >> >>I am getting an licensing error dialog which is attached and when I click ''Run the syncfusion Licensing Enabler Utility'', it is generating ''Test.exe.licenses'' file. >> >>6) Then I copied the Test.exe.licenses to application directory and I rebuild the application. Still I am getting the license error. >> >>7) I am suspecting the arguments that I have given to lc command may be wrong. Please correct me if I am wrong. >> >>lc /target:Test.exe /complist:licenses.licx /i:Syncfusion.Core.dll >> >>/complist:licenses.licx - Here licenses.licx is the one that created when I install syncfusion 3.3.0.0 >> >>/i:Syncfusion.Core.dll - Here I am giving Syncfusion.Core.dll for Syncfusion grid. is this ok or do I need to give any other dlls. >> >>Please provide your inputs. >> >>>Hi Bill, >>> >>>The previous posts are on the assumption that you are using a C# application. I regret for the inconvenience caused. >>> >>>For a C++ application, embedding the license information is different. Please refer the following knowledge baselink that will help you to embed license in a Managed C++ application. >>> >>>http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=17 >>> >>>Thank you for your patience. >>> >>>Regards, >>>Nanda

Nandakumar R [Syncfusion]
Replied On June 30, 2006 10:56 PM UTC

Hi Satish, Sorry for the delay in getting back to you. Please refer the following forum link that has a reference to the use of Syncfusion controls in unmanaged C++/MFC application. http://www.syncfusion.com/Support/Forums/message.aspx?MessageID=26720 Please try this and let us know if this helps you. Thank you, Nanda

Bill Langlais
Replied On July 1, 2006 06:42 PM UTC

Hi, I never got the licensing file until I called my sales rep. I ended up bying the essential grid control and I uninstalled the eval software. I installed the download that I got from my purchase and used the new licensing code. I am still having the same problem. I also went to the link you suggested but I cannot find a program called lc. Please help I am getting very frustraited. >Hi Bill, > >The previous posts are on the assumption that you are using a C# application. I regret for the inconvenience caused. > >For a C++ application, embedding the license information is different. Please refer the following knowledge baselink that will help you to embed license in a Managed C++ application. > >http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=17 > >Thank you for your patience. > >Regards, >Nanda

Ne
Replied On July 12, 2006 09:48 PM UTC

I''m also having the same problem. However, it seems one day it is there and another it is not. I think that Synconfusion needs to clean up this license stuff.

Daniel Jebaraj [Syncfusion]
Replied On July 21, 2006 06:24 PM UTC

Hi Ken,

Do you have a Direct-Trac support incident that we can look at? Our licensing system is very simple and needs only a single entry in the licx file. We currently have issues with Managed C++ that we are working to resolve but other than that we do not have any reported problems. Please provide additional details.

Best regards,
Daniel

>I''m also having the same problem. However, it seems one day it is there and another it is not.
>
>I think that Synconfusion needs to clean up this license stuff.

Daniel Jebaraj [Syncfusion]
Replied On July 24, 2006 10:26 PM UTC

Hi Bill,

We have sent you an update on this by email. Please let us know if the update helps.

Best regards,
Daniel

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