We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Syncfusion support sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thread ID:





42773 Apr 5,2006 04:30 PM UTC Apr 6,2006 12:24 PM UTC WinForms 1
Tags: Diagram
Administrator [Syncfusion]
Asked On April 5, 2006 04:30 PM UTC

The diagram has some bugs. The support team takes days to anwser. There is a big bug on image, when inserting an image it is not streched to the rectangle drawn making this tool unusable. I stop here using the control. I lost 900$ but i''m fed up with so few responsivess

Davis Jebaraj [Syncfusion]
Replied On April 6, 2006 12:24 PM UTC

Hi Paul, We regret for the inconvenince caused to you as a result of any delay in addressing your issues with Essential Diagram. Syncfusion actively supports user problems in the forums though our preferred means of support is uing the DirectTrac support system. We tried to reviewe your support request history with us and provide solutions for specific pending problems, but are unable to do so because you have not specified a valid email address in your forum post. Based on your posts in the forums so far (the ones we have been able to identify based on your posting name) I do not see issues that have not been addressed so far. It would really help if you posted an incident in your DirectTrac account with the pending issues. We would like to fix all open issues and appreciate constructive feedback from our customers. Thank you for your patience and cooperation. Regards, Davis


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon