Table borders missing when loading DOCX in Syncfusion Document Editor - DOCX table vertical borders not rendering correctly in Document Editor
Hi Team,
We are currently facing an issue while loading a DOCX document in the Syncfusion Document Editor component.
When the document is opened in Microsoft Word, the table structure and borders render correctly. The same document was also tested in other editors such as ONLYOFFICE and Apryse WebViewer, where the table layout appears exactly as expected. However, when the same DOCX file is loaded in Syncfusion Document Editor, some of the vertical table borders are not rendered, which causes the table layout to appear broken or incomplete.
To investigate the issue further, we inspected the internal document structure generated by the editor. We used the following method to obtain the serialized SFDT representation of the document:
container.documentEditor.serialize()
After parsing the serialized SFDT JSON, we examined the document structure (sections → blocks → tables → rows → cells) and observed that certain table border properties appear to be missing or not properly preserved during the DOCX to SFDT conversion process. Because of this, the editor does not render the table borders exactly as defined in the original DOCX document.
Steps to reproduce the issue:
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Open the Syncfusion Document Editor in our application.
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Load the attached DOCX file.
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Observe the table layout inside the editor.
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Compare the table borders with the same document opened in Microsoft Word.
Expected Result:
The table borders and layout should render exactly the same as in Microsoft Word and other DOCX editors.
Actual Result:
Some vertical table borders are missing when the document is loaded in Syncfusion Document Editor, which results in an incomplete or incorrect table layout.
Additional Information:
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The document renders correctly in Microsoft Word.
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The same document was tested in ONLYOFFICE and Apryse WebViewer and works correctly there as well.
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The issue appears only in Syncfusion Document Editor.
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Based on inspection of the serialized SFDT output, it seems the problem may be related to the DOCX to SFDT conversion process where certain border properties are not retained.
Environment Details:
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Product: Syncfusion Essential JS 2 – Document Editor
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Version: 27.1.48
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Browser: Chrome/Edge
Also tested in the latest Syncfusion Document Editor version/demo
We have attached the sample DOCX file for reference. Kindly review the issue and let us know if there is any workaround or configuration required to ensure the table borders render correctly.
Attachment: enclosuretest_7b8c42e5.docx
