Issues encountered when using the enabled attribute

[Qing Yuan]

Hi  

When I am using RichText Editor, if I initialize [enabled]=true, the title can be displayed normally on the toolbar.

However, when I initialized, [enabled]=false, At this point, the toolbar has no title, even if I set [enabled]=true, the toolbar still has no title.

And when [enabled]=false, the content scrollbar is also unavailable and cannot scroll to view data.

Thanks.

[Vinitha Jeyakumar]

Hi Qing Yuan,

We attempted to reproduce the reported issue by creating a simplified sample that mirrors your use case. However, we were unable to replicate the problem. In our test, the tooltips displayed correctly after enabling the previously disabled Editor, and the scrollbars were properly added to facilitate data viewing. Please refer to the attached sample for reference.

Sample: https://stackblitz.com/edit/angular-tsxhbref?file=src%2Fapp.component.html

To assist you further, could you kindly share the complete code snippet of your RichTextEditor implementation, along with the exact steps to reproduce the issue and the version of the package you're currently using? This will help us validate the scenario more effectively and provide a targeted solution.

Regards,

Vinitha

[Qing Yuan]

Hi  Vinitha Jeyakumar

     I set it through the HTML attribute, and the initial value of the variable 'isenable' is false, which is why this situation occurs,

When the initial value is true, there will be no such problem.

Thanks.

[Vinitha Jeyakumar]

Hi Qing Yuan,

We have considered the reported issue "Tooltips are not shown when dynamically enabling the  RichTextEditor" as a bug from our end, and the fix for the issue will be included in our upcoming weekly patch release scheduled for the 2^nd week of November 2025.

 

Now you can track the status of the reported issue through this feedback,

https://www.syncfusion.com/feedback/70943/tooltips-are-not-shown-when-dynamically-enabling-the-richtexteditor

Regards,

Vinitha

[Vinitha Jeyakumar]

Qing Yuan,

We have included the fix for the reported issue "Tooltips are not shown when dynamically enabling the  RichTextEditor" with our weekly patch release version 31.2.5. Please upgrade your package to the latest version to resolve the issue from your end.

Release Notes: https://ej2.syncfusion.com/documentation/release-notes/31.2.5?type=all#richtexteditor

Root Cause: 

The reported issue occurred because when the Rich Text Editor is disabled during the initial load, the title attribute is not applied to the toolbar items. As a result, even after the Editor is subsequently enabled, the toolbar items remain without the title attribute, preventing tooltips from being displayed.