Popup Message Text is Black in Simulator but White when Deployed to IPhone

We have a single use Popup for our Data Policy.   We have set the MessageTextColor="#000000" and to MessageTextColor="Black".  On the iPhone Simulator the message text is black.  When deployed to the iPhone the text is White.   It works as expected on Android Emulator and Android Phone.  Additionally, it ignores the header and message font sizes set.   Code attached.


Attachment: PopupPrivacyPolicy.xaml_ccdf1a0a.zip

1 Reply

AP Abinesh Palanisamy Syncfusion Team September 30, 2025 01:33 PM UTC

Hi Joseph,

 

Thank you for sharing the details regarding the issue. Based on the information provided, we tried to replicate the reported issues, and we were unable to replicate the issue in debug mode. As you mentioned, the issue occurs only on a real device (iPhone), and not during simulation or debugging.
To proceed with further investigation, could you please share the iPhone device configuration where the issue was observed? Specifically, the following details would be helpful:
  • iPhone model
  • iOS version
  • Any specific settings or conditions under which the issue occurs
These additional details will greatly assist us in replicating the issue on a similar device and conducting a deeper investigation toward a resolution.
Regards,
Abinesh P

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