The "Go to Page" function displays an incorrect page

[Lion Tales]

Starting from the last few days the problem has been observed. The problem appeared even though no version was updated during this time.

When the goToPage function is activated the cursor moves to the correct page, but the view remains in the wrong place, between two pages. Usually in the position we see at that moment.

This is reproduced in all controls, including your sample controls.

Thank you for your review.

[Akshaya Arivoli]

Hi Lion Tales,

We are able to reproduce the reported issue. Currently, we are validating the issue and will get back to you with more details by August 22, 2025.

Regards,
Akshaya

[Meriton Jamesdurai]

Hi Lion Tales,

Apologies for the delay. Currently, we are checking this with high priority. We need an additional timeline to validate the issue and provide an update by August 26, 2025.

Regards,
Meriton

[Vijayalakshmi Govindan]

Hi Lion Tales,

 

We have confirmed the reported issue "The "Go to Page" function displays an incorrect page" as a defect. We will include the fix in our patch release which is expected to be released on September 16, 2025.

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

 

Regards,

Vijayalakshmi

[Vijayalakshmi Govindan]

Hi Lion Tales,

 

We are glad to announce that our patch release (v31.1.18) has been rolled out successfully. In this ‎release, we have added the fix for the reported issue 'The "Go to Page" function displays an incorrect page'.



 

Please upgrade to the latest version packages to resolve this issue:‎

 

NPM link:

 

https://www.npmjs.com/package/@syncfusion/ej2-angular-documenteditor

 

NuGet link:‎

 

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.Core/

 

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.MVC5/

 

Feedback link:

 

https://www.syncfusion.com/feedback/69490/the-go-to-page-function-displays-an-incorrect-page

 

Root Cause:

Initially goToPage API scrolls to the respective page. But due to the update of chromium (v139.x), the focus behavior has been modified in the browser side. So, while updating focus scroll is inconsistent.

 

Regards,

Vijayalakshmi