OpensOn Click not working

[Brian Pautsch]

This was working until recently. We have a RichTextEditor with a few custom toolbar items.
One of the custom toolbar items is a Tooltip and uses the ContentTemplate feature and OpensOn="Click".
The ContentTemplate shows a razor component. When clicked, it used to work.

Now, nothing happens when the toolbar item is clicked.
We also tried moving the Tooltip outside the RichTextEditor and it still does not work.
Please see the attached sample application.

Attachment: SFIssues_f681dbbf.zip

[Mallesh Ravi Chandran]

We have already validated and considered the reported scenario “The SfTooltip with the OpensOn option set to Click fails to open on the target element” as bug on our end. The fix for this issue will be included in the weekly patch release which is scheduled for second week of August , 2025.

 

You can track the status of the fix through the following link.

Tooltip with OpensOn as Click Fails to Open on Target Element in Blazor | Feedback Portal

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

[LeoLavanya Dhanaraj]

Hi Brian,

Thanks for your patience.

We are glad to announce that our weekly patch release 30.2.5 has been rolled out successfully. The issue where “Tooltip with OpensOn as Click Fails to Open on Target Element” has been resolved in that release itself.

To access this fix, we suggest you update the package to the latest version 30.2.5 and we include the workable sample for your reference.

Sample :  https://blazorplayground.syncfusion.com/rNLIDbCfJhSnJoDs

Feedback :  https://www.syncfusion.com/feedback/68723/tooltip-with-openson-as-click-fails-to-open-on-target-element

Release Note : https://blazor.syncfusion.com/documentation/release-notes/30.2.5?type=all#tooltip

Root Cause: The issue occurs because in the getValidTarget method removed the browser.touchstartEvent and browser.touchendEvent . That caused the tooltip is not opening in normal devices but in touch devices it works.

Note : When the OpensOn property is set to "Click," the Tooltips appear when you tap and hold the target element on mobile/touch devices. On desktop devices, the Tooltip appears when you click on the target element.

Documentation: Open Mode in Blazor Tooltip Component | Syncfusion

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Leo Lavanya Dhanaraj

[Brian Pautsch]

Works great. Thanks.

[LeoLavanya Dhanaraj]

Brian, thanks for the update. Please get back to us if you need any further assistance in future.