Labels are cut off

[Alan Hoiland]

Hello,

I have a very simple SfStepProgressBar and the labels on the StepProgressBarItems are getting cut off:

This is deployed to a Samsung tablet SM-X210.

I have code that reproduces the error. See attached.

Thanks!

Alan

Attachment: StepProgressTest_c1d80b81.zip

[Vishal Omprasad]

Hi Alan,

Thank you for contacting us regarding the SfStepProgressBar label cutoff issue.

We have tested your sample on a Samsung SM-X210 real device (Samsung Galaxy Tab A9+) in both landscape and portrait modes. The labels appeared as expected, and we were unable to reproduce the issue.

For your reference, we have attached the tested APK file, screenshots (landscape and portrait), and a video of the output.

To assist you further, could you please provide the following details?

• Please test the attached APK file on your end and confirm whether the issue still occurs.

• Does the issue appear on a real device, a simulator, or both?

• Are you testing using the APK file or by deploying the sample project directly?

• Share the device or simulator details where the issue is observed.

• If possible, include a video demonstrating the issue.

These details will help us validate and address your query more effectively. We appreciate your understanding on this.

Regards,
Vishal O.

Attachment: SfStepProgressbartesteddetails_475d269.zip

[Vishal Omprasad]

Hi Alan,

Please find the tested output video attached below.

Regards,
Vishal O.

Attachment: SfStepProgressbaroutputvideo_3a2837f0.zip

[Alan Hoiland]

Hi Vishal - thanks for the quick reply.

I tried your APK on my tablet and got the same result. I then tried it on a different device, a Samsung Galaxy A15 and it worked correctly. I then tried it on an emulated Pixel tablet - android 14 and it also worked correctly.

So I assume it is something to do with the tablet. What info do you need to see?

Here's the device and software info:

[Vishal Omprasad]

Hi Alan,

We have checked and we are able to replicate the reported scenario SfStepProgressbar Step labels get cut-off on Samsung Galaxy Tab SM-X210”, from our end. We have logged issue report for the same. We will fix this issue and will include the fix in our upcoming weekly NuGet release update, which is expected to roll out on August 12, 2025. We appreciate your patience until then.

You can track the status of this report through the following feedback link.

Feedback link: https://www.syncfusion.com/feedback/69062/sfstepprogressbar-step-labels-get-cut-off-on-samsung-galaxy-tab-sm-x210-with.

Note: The provided feedback link is private, and you need to log in to view this feedback.

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

Regards,
Vishal O.

[Vishal Omprasad]

Hi Alan,

We have prepared a custom patch (NuGet) that addresses the reported scenario “step item cut-off issue in Samsung tablet SM-X210”. We have attached it below for your reference. Kindly install the custom NuGet package we have provided and confirm whether the reported scenario is resolved.

Note:
Before installing the patch, please follow the below steps to remove the old cache NuGet and check your application with the provided NuGet:

1. Uninstall the Syncfusion.Maui.ProgressBar NuGet and its dependent NuGet (Syncfusion.Maui.Core) installed in your application.
2. Clear your application NuGet cache referring the KB: How to clear NuGet cache?.
3. Clean your application.
4. When installing patch, first install the dependent NuGet (Syncfusion.Maui.Core) from nuget.org, and then and then install the patch NuGet Syncfusion.Maui.ProgressBar.
5. Check the reported problem.

Disclaimer:

Please note that the patch was prepared specifically for version 30.1.42. Once we receive confirmation from your end, we will include the issue fix in our upcoming weekly NuGet release update on August 12, 2025. We will let you know once the NuGet release is rolled-out and appreciate your patience until then.

Regards,
Vishal O.

Attachment: Syncfusion.Maui.ProgressBar_30.1.42_63a6dfbb.zip

[Alan Hoiland]

Hi Vishal - I can confirm the attached package fixes the issue.

Thank you very much!

Alan

[Priyadharshni Murugan]

Hi Alan,

 

Thank you for confirming the patch—we’re glad to hear it resolved your issue.

 

We’d like to inform you that the fix for the “step item cut-off issue on Samsung tablet SM-X210” could not be included in the weekly release scheduled for today, August 12th, 2025, as originally planned. The fix is currently undergoing testing and will be included in the next weekly release on August 19th, 2025.

 

We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding.

 

Regards,

Priyadharshni M

[Vishal Omprasad]

Hi Alan Hoiland,

We have fixed the reported scenario “step item cut-off issue in Samsung tablet SM-X210” in .NET MAUI SfStepProgressBar control from our end and included the issue fix in our latest weekly NuGet release update version 30.2.6, which is available for download at nuget.org .

Root-cause: The step item’s width was not measured properly for specific Android device “Samsung Tablet SM-X210”.

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you require any further assistance.

Regards,
Vishal O.