Text over image not rendering correctly

[Mamatha]

Hi Team,
I have a word document which has a image on the background and the text over it. While trying to load the document using syncFusion editor, the image loads move foreground and the text is pushed to background and also I am not able to edit it back to how it is suppose to be.
Have attached a document with screenshots of the same.

Please suggest what needs to be done here.

Thanks

Attachment: SupportingDocument_4234dbd6.docx

[Mohammed Affan Saqib Hussain]

Hi Mamatha,

We suspect that the reported problems might be due to the contents in the input Word document used at your end. We need to investigate the contents of your input Word document to reproduce the exact problem at our end. So, could you please provide us with the input Word document used at your end and also share the details of any issues you faced in the console? This will allow us to analyze further and provide you with the appropriate solution at the earliest.

Note: If you have any confidential data in your Word document, please replace it with some dummy data and provide us with the same. We just need your document to recreate the problem you are facing.

Regards,

Mohammed Affan C

[Mamatha]

Hi Mohammed,

I am attaching the sample word document here for your reference. As you can see the document has a image on the 1st page on which some text is written and when uploaded onto the SyncFusion editor the image comes over the text.

Please provide the solution for the same.

Thanks and Regards,
Mamatha

Attachment: SyncFusionWithImageSample_47c789d3.docx

[Mohammed Affan Saqib Hussain]

Hi Mamatha,

We are able to reproduce the reported issue. Currently, we are validating the issue and will get back to you with more details by July 9, 2025.

Regards,

Mohammed Affan C

[Mohammed Kaif Shahul Hameed]

Hi Mamatha,

                     The reported issue has been resolved in the latest version(v30.1.39). Please upgrade & check in packages version v30.1.39 and let us know. We have added a sample below with the latest version.

Sample link: https://stackblitz.com/edit/angular-37gnbfpw

NPM link:

https://www.npmjs.com/package/@syncfusion/ej2-angular-documenteditor

NuGet link:‎

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.Core/

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.MVC5/

Regards,

Mohammed Kaif S