App crashes on editing Gantt chart task

We are encountering an issue where the application crashes when editing tasks within the Gantt chart component. This behavior is observed consistently, particularly when interacting with larger datasets.


Issue Summary:

The application becomes unresponsive and eventually crashes when a user attempts to edit a task in the Gantt chart.

Video : https://www.loom.com/share/11e1750e275742d98802947332e3fd7e

We would appreciate your assistance in identifying the root cause and providing recommendations or a fix to resolve this issue.


Thank you,


Attachment: ganttchart_ee95b707.zip

3 Replies

SJ Sridharan Jayabalan Syncfusion Team May 26, 2025 11:40 AM UTC

Hi Prabhat,

Thanks for your patience.

We have reviewed your query, and we are able to replicate the issue "When editing Gantt chart gets unresponsive with multiple dependency connection" in Gantt Chart.
To address the problem, we have logged a bug request, and the fix will be provided in the Volume 2 Main release 2025 which is scheduled to be rolled out on End of June. You can track its status from the feedback link given below.
 
Note - You can view the feedback link once it moved to validated state.
Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization. 



Regards,

Sridharan



AG Ajithkumar Gopalakrishnan Syncfusion Team June 27, 2025 11:41 AM UTC

Hi Prabhat,

As we need to ensure coverage of related use cases, we were unable to include the fix for the issue 'Gantt chart becomes unresponsive when editing with multiple dependency connections' in the Volume 2 main release scheduled for yesterday (June 26, 2025). This fix is planned for inclusion in the upcoming patch release on July 1, 2025.


We apologize for any inconvenience this may have caused and appreciate your understanding.


Regards,
Ajithkumar G



SJ Sridharan Jayabalan Syncfusion Team July 2, 2025 10:24 AM UTC

Prabhat,

 

Thanks for your patience.

 

We are glad to announce that our patch release (v30.1.38) is rolled out successfully. In this release, we have added the fix for the reported issue.

 

 

Root Cause - The issue was caused by missing checks for already processed tasks and unconnected predecessors, leading to unnecessary recursion. Adding those checks prevents redundant or infinite calls.

 

 

Regards,

Sridharan


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