When converting Word to PDF images are nt properly displayed

[Seppe Vandaele]

Hello 

I have an issue when converting a Word file to PDF and images are placed at the bottom of a page they are not correctly displayed.

Using the latest version(28.2.11)

using following code to convert to pdf 

public static byte[] ToPdf(this WordDocument wordDocument)
{
    var render = new DocIORenderer();
    var pdfDocument = render.ConvertToPDF(wordDocument);
    var ms = new MemoryStream();
    pdfDocument.Save(ms);

    return ms.ToArray();
}

Attachment: data_9b7b1907.zip

[Sivakumar Alagusundharam]

Hi Seppe,

We have reproduced the reported problem “When converting Word to PDF images are not properly displayed” in our end. We will validate this issue and update you with more details within two days.

Regards,
Sivakumar. A

[Sindhu Ramesh]

Seppe,
We have confirmed that the reported issue with “Images are not positioned properly due to NUMPAGES field while converting a Word document to PDF” is a defect and we have logged a defect report. We will include the fix for this defect in our weekly NuGet release, which is estimated to be available on second week of April 2025.

The status of this bug can be tracked through the below link:
Images are not positioned properly due to NUMPAGES field while converting a Word document to PDF in ASP.NET Core | Feedback Portal

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

Regards,
Sindhu Ramesh.

[Seppe Vandaele]

Okay thank you!

[Suresh Ganesan]

Seppe,
As promised earlier, we have included the fix for the reported issue with “Images are not positioned properly due to NUMPAGES field while converting a Word document to PDF” in our latest weekly NuGet release (v29.1.37).

Root cause of the issue:
The input Word document contains images and a NUMPAGES field. During the Word-to-PDF conversion using the DocIO library, the images are mispositioned at the bottom of the same page, causing the reported issue.

Please use the below link to download our latest weekly NuGet:
Syncfusion.DocIORenderer.Net.Core

The status of this bug can be tracked through the below link:
Images are not positioned properly due to NUMPAGES field while converting a Word document to PDF in ASP.NET Core | Feedback Portal

Note: We will include this fix in our 2025 Volume 1 SP release, which will be available in the mid of May 2025.