Troubleshooting EJ2 Component Rendering Issues in ASP.NET Core Applications on Cloud Platforms

[Raquel Mathew]

Hi everyone,

I’ve recently deployed an ASP.NET Core application using Syncfusion EJ2 components on a cloud platform (Azure). While everything works fine in the local environment, I’ve started encountering rendering issues after moving to the cloud.

Some components, like the EJ2 Grid and Charts, fail to load properly or display with missing styles. I’ve checked the following:

• Ensured all required scripts and CSS are bundled.
• Verified that the cloud environment has the same configuration as my local setup.
• Looked for errors in the console but didn’t find anything conclusive.

Could this be related to specific cloud computing configurations, such as CDN delays, load balancing, or server resource limitations?

I’m wondering if anyone else has faced similar issues with EJ2 components on cloud platforms and how you resolved them. Are there any specific settings or optimizations for cloud-hosted EJ2 apps I should be aware of?

Your insights would be greatly appreciated!

Thanks in advance! 

Raquel Mathew

[Arun Kumar Ragu]

Hi Raquel Mathew,

Here are some potential causes and solutions that may help resolve your issue:

1. Verify Resource Loading

While you’ve ensured the scripts and styles are bundled, check that they’re being served correctly in the browser:

• Open the browser’s Developer Tools in your cloud-deployed app.
• Navigate to the "Sources" tab and confirm that all required JavaScript and CSS files for Syncfusion EJ2 components are present and accessible.
• Check the "Console" tab for any errors, such as missing files (404 errors) or failed network requests.
  
  
  

2. CDN Scripts/Styles

If you’re using Syncfusion’s CDN links:

• Verify that the cloud environment has internet access and no firewall is blocking requests to the CDN.

To assist you better, could you share which cloud platform you’re using (e.g., Azure App Service, AWS, or another) and the Syncfusion package version installed in your application?

Regards,

Arun Kumar R