PDF Viewer on iOS is crashing when zooming

[Rohan]

Hello, 

I am working with the syncfusion pdf viewer in standalone mode. And when I zoom in and out of a document, sometimes the page can fully refresh. A couple of times after, the page crashes stating "A problem repeatedly occurred on https://...". 

This error only happens on iOS (tried Safari and Chrome on iOS), but not on Android, Windows or Mac. I plugged in the iPhone to a Mac to see the dev tools, and it does not throw any error messages. 

I am able to reproduce this error on your demo website here: https://ej2.syncfusion.com/demos/#/fluent2/pdfviewer/default.html 

I tried changing between all the available themes, and the same error persisted.

Thanks,

Rohan

[Umamageshwari Shanmugam]

Hi Rohan,

We are unable to replicate the issue on our end. Could you please provide additional details, such as the iOS version you are using? Additionally, let us know if the issue is specific to a particular document. If so, kindly share the PDF document. If possible, providing a video demonstrating the issue would be helpful for us to reproduce the problem. This information will enable us to analyze the situation more effectively and offer the appropriate support.

Regards,
Umamageshwari Shanmugam