Hi
Mahesh Machina,
Greetings
from Syncfusion support.
Based
on the provided information, it appears that some users are encountering issues
with persisting Grid data upon closing the browser or tab, while others are
not.
To
address this, please ensure that the affected users have their browsers
configured to permit local storage. In some cases, settings in private
browsing, browser extensions, or security policies may cause local storage to
be automatically cleared or blocked, preventing persistence. Additionally, if
local storage limits are reached (generally 5MB per origin), data may fail to
save. If any errors appear in the browser console while interacting with the
grid, please note them as they could indicate storage-related issues.
If
the issue persists, kindly share the following details to help us further
investigate:
- How are you managing persistence? Are you altering the Grid ID or
manually setting the storage key for different users via getItem and
setItem methods in window.localStorage?
- Scenario details: Describe the specific scenario or
sequence of actions that replicates the issue.
- Grid rendering code: Provide the complete Grid
rendering code, including event handler functions and templates used.
- Data binding type: Specify if you are using remote or
local data, and if remote, include details about the adaptor.
- Syncfusion package version: Indicate the package version in
use.
- Replication sample and video: If possible, provide a sample
project that replicates the issue and a video to demonstrate the steps.
For
further information, please refer to the State Persistence in Grid
documentation.
State
Persistence in Grid
Regards
Aishwarya
R
